Charles SchwabReviews of schwab.com

3/30/2022 It is the worst of the worst bank in the whole universe. From 2018 the bank regular staff, supervisors and local branch made non stop mistakes providing inaccurate phone customer service. I always wrote down the name of the staff I spoke to. Even today it was Kalsey who closed my account without my authorization. I asked her if mailing a cashier check balance to me would close my account? She confirmed NO. Wrong! Liar! My account was closed. That bank cannot be trusted. Be aware and do not open an account. One star is too much for that mediocre bank of my nightmares.

Schwab is the worst platform for day trading options. 1. Bad fills 2. Website stalls 3. Too many clicks on different webpages to place an order 4. Bad option chain 5. Even streetsmartcentral does not help. Moving away from this asap.

They get 1 star becuase 0 is not an option. A sizable wire was lost and I spent 5 days on multiple calls withthe wire transfer hotline with no help. Protect your money and do not do business with Schwab. Worst experience in my life- I still do not have my money or an answer.

Well, you cannot import tax data from Charles Schwab into H&R Block software. EVERY other brokerage is supported, but not Schwab. Apparently, there is a technical issue on the Schwab side that has not been resolved for months. That is a pretty big deal when you have hundreds of transactions (or even a few).

Tried to open trust accounts and on another occasion tried to open a joint account. Misleading information required filling out new forms. Multiple calls to customer service did not remedy the situation. They make it hard on the customer to conduct simple business. Wasting my time!!!!

I have only used Charles Schwab for banking, not for trading/investment, so my perspective is limited. I opened an account nearly ten years ago because their checking accounts don't charge foreign ATM fees and I was doing a lot of international travel. Aside from the benefits of these waived fees, what I am most impressed about is the great customer service I always receive. I have sporadically had to call their customer service number for issues managing my account and they are the best! Always available, always polite, always helpful. I normally aviod having to call any company's customer service hotline but I genuinely don't mind calling in to Schwab because I know their agents are so friendly and that they will resolve my issue efficiently. They have the gold standard for customer service representatives.

Of the big banks, this is the best one I've used. Love the refunds on ATM fees

I tried to contact Charles Schwab to open a substancial account. I went to the internet and left a message to have someone call me and left a message with a specific agent. After 4 days, I called the office, after 10 minutes of the auto phone transferring me around, I called the main office and asked for them to have the branch manager call me. They did not understand why I wanted to talk with the branch manager. Finally they agreed to e-mail him. I looked further and finally found managers telephone number. Had to leave a message. No one answers phone call or e-mail. I decided to invest my money else where.