Charles SchwabReviews of schwab.com

They are great in not charging for ATM usage and in reimbursing charges that might result. However, I recently had to order a new card because mine had become demagnetized. Even though i have been a client for decades, they managed to spell my name incorrectly on the card they sent and provided misinformation about being able to use the old card until the new one was activated. This incompetence leads me to question their ability to manage my funds. after several days, I'm sill waiting to receive a new debit card with my correct name. In the meantime, thousands of miles away from home, I have no access to cash via ATM, cannot purchase food or gas. I'm not surprised that 76% give Schwab 1 star.

I usually have pretty good luck with Charles Schwab and their customer support teams. However they charged me a fee and did not notify me that the account they charged it to did not have the money in it. So they locked out some of my Trading and I didn't know why for quite some time. You think they would have sent me a message or contacted me if they were going to do something like that. It prevented me from doing a lot of the trading that would have been very beneficial to me. I'm very disappointed on how they handled charging me and not notifying me that I had a $17.60 fee charged.

I am in another country my phone number does not working where I am I am have serious problem to login because I can not receive a code number by the phone and I can not make phone calls. Terrible service. I can not chat because I have to login.

Love Schwab’s ThinkOrSwim platform, but hate that they block so many trades without explanations for their rationale.

Had setup a wire transfer a week ahead but, they did not send the wire transfer. After my call Charles Schwab sent the following day. Extremely disappointed with the service.

Schwab is just TRYING to be Ameritrade, they know they haven't the entire skillset to do so. They even have trouble reconciling an accounts weekly option transaction results in a timely manner. Takes them a long time to remove expired trades, credit assignments and clean the portfolio up to get it accurate after the week ends.

What seemed secure at first quickly turned into a stressful ordeal. I've attempted a stock transfer twice, and both times it was rejected without a single explanation. How is this acceptable for such a major platform. Investors deserve better transparency and respect. Now I know the value of platforms that prioritize efficiency, more reason I switched to-working formula, fast with payouts, and has a team that genuinely values its investors

This is ridiculous; I have been experiencing constant maintenance downtime with this firm, and their support is terrible, and they are unwilling to assist. I wouldn't recommend them to anyone. I recommend PAIVA. They do pay.