Scent DecantSCENT DECANT is an affordable and fun way to sample high-end new designer fragrances. Once you find your favorites, you can then purchase them in larger sizes. Sample vials start at just $0.99 and we carry perfume and cologne samples in over 1000 fragrances.
Scent Decant (scentdecant.com) has 596 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
596 approved reviews, newest moderated first
Barb P.
Placed an order for 2 perfumes and only received 1. I wrote them a message letting them know and the next day, I got a response from a real person saying that my replacement was on the way. Shipping was fast, the perfume containers are really nice, and they are labeled.
Casey D.
I've made multiple orders thru Scent Decant but will not be reordering. They have a fairly wide selection and decent prices but they are frequently sold out and never did add the cologne I requested. Ended up shopping with another vendor this time and had a much better experience. Scent decant uses plastic bottles to save money which is fine if you're buying cheap stuff to try once and throw away, but THE PLASTIC BOTTLES DO NOT KEEP. Your cologne will spill or evaporate in months. I spent over $100 on samples from here and almost nothing remains (only used once). If you're new to cologne and want to try a bunch (and don't mind the waste) go for it. If you're already knowledgeable and prefer having a diverse collection without the full retail price shop elsewhere.
Response from Scent DecantDec 1, 2024
We're sorry you have not been happy with our service, we'll definitely take your comments to heart when making improvements. I do want to point out though, we do NOT use plastic vials. All of our vial decants come in GLASS vials, so not sure exactly what you received. But we have never used plastic for our decants.
Miguel A.
I had an issue with one of fragrances and got messed up thru shipping but customer support is great just email them and they’ll get back to you they sent me a new one for free, will definitely be checking out more from this site very thankful for them
C P.
Fast shipping and good customer service. Highly recommended.
Shania G.
Amazing!! My package got lost in the mail and scent decant did not hesitate to send me a new one. They were very responsive to my needs, and worked with me to get a replacement in a quick and timely manner. I will definitely buy from them again!!
a T.
Super trustworthy, quick shipping, and great customer service! One of the three vials I ordered was damaged, and they responded to my email and sent a replacement within the same day! Great bottles and atomizers too!
kenan S.
I have placed more than 40 parfumes from Scent Decant. Here is my detailed review for everyone; 1. They are placing and shipping the order in 24 hours after the placement. 2. When I receive the order, it comes with Hazmat warned label, so no damage guarantee on the order package. 3. If you have any kind of issue or question with the fragnances you placed, they are providing assistance immediately through their email contact address, 4. They are providing free replacement for damaged products immediately same day. 5. I tested professionally all fragnances I placed and all of them are original and very long lasting on both body and clothes. I appreciated them for providing great service and products! I will absolutely will purchase again.
Davit
Amazing customer service, everything shipped quickly and on time, they accidentally forgot one fragrance vial but quickly sent a replacement over free of charge