Scent DecantSCENT DECANT is an affordable and fun way to sample high-end new designer fragrances. Once you find your favorites, you can then purchase them in larger sizes. Sample vials start at just $0.99 and we carry perfume and cologne samples in over 1000 fragrances.
Scent Decant (scentdecant.com) has 596 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
596 approved reviews, newest moderated first
Bonita R.
I had an accident with one of my scents that came in the mail and it had gotten damaged in transit and broke. I decided to email customer service to explain what had happened, and I recieved an answer next day! Very nice, and resolved my problem quickly!
Anna
finally received my order, which the delivery service lost on the way. Thanks to this site for helping me deliver my perfume. Excellent communication with customers, super quality and fast delivery! I recommend everyone to cooperate! Everything is honest here! Thank you ❤️
Aalap S.
I ordered two samples and one was missing but they were happy to re-send my order with no extra cost.
Aimee E.
Very very happy! The range of perfumes available is the best on the internet. I opted for three scents a month from their platinum range and am over the moon with my first box. I would highly recommend my choice as the value for money is amazing. I now have access to the best perfume on the market for a tiny fraction of the actual cost. The fragrances are unmistakably genuine and last all day with ease. I now have access to a world i hitherto knew very little about. Subscribe with confidence; a superb investment in the world of perfume!
Amy
This was my first purchase from Scent Decant but it won’t be my last. Their customer service is excellent, personable and extremely responsive which makes me feel like a valued customer.
Blythe Z.
California based company, Typical California business ethics. Quick to take your money, slow to send what you order, then they send it to the other side of the country. (Atleast thats what they told me) They give you the run around, then after they get what they want from you, they tell you they dont give refunds, and you never hear from them again..... I ordered several samples of perfume for my wife on 10-13-24. I never recieved the items, and they sent me a Track# that clearly showed that whatever they sent was not coming to me. It was on the other side of U.S. and showed it wasnt coming to me. I emailed and asked for refund, and even though there website clearly states there refund policy.... They replied to me in a email that they dont issue refunds but they would issue a re-send. Now its a month later and still havent recieved what i ordered. I dont believe they are scammers, cuz there are reviews of people getting what they ordered. However i do believe California operates a lil differ than the rest of America. It must be the time zone making them 4hrs behind the rest of us. They just cant seem to catch up and keep up with how the rest of America does business. I guess you can keep my money. It certainly appears you poor saps need it worse than i do😉
Dan S.
I really enjoy using your service to try new colognes. I've found multiple new scents that my wife really likes. I had one issue with an incorrect item that was shipped to me, very shortly after I emailed bringing it to your attention, you corrected it and shipped the correct item to me. Great website, great products, and great service.
Malva
DO NOT, UNDER ANY CIRCUMSTANCE, ORDER FROM THIS COMPANY! I placed an order recently with standard shipping. Their company ships from Irvine, CA, and I am in San Diego County, a mere 1.5 hour distance. So, even with the slowest method of shipping, I should receive the parcel at most in 3 business days. I was supposed to receive the parcel on October 31st. Upon check the tracking, it revelaed that the parcel was at a USPS facility, stuck in limbo, continuing to arrive and depart at this same location, every few hours. Note that the zip code present on the tracking IS AN ENTIRELY DIFFERENT ZIP CODE THAN WHERE I LIVE. I immediately reached out to USPS, which is always an arduous process, and and they couldn't tell me much, but said that this was due to the parcel having an incorrect zip code printed on the shipping label, and urged me to contact the sender. When I reached out to Scent Decant, they were slow in responding, did not apologize once, and simply stated that they "do not contact USPS." I kept bringing up that the reason I didn't have my parcel was due to an error on their part and they continued to fail to acknowledge this and simply said "if you don't receive the parcel in 10 business days, we will issue a resend." The most appalling part of this experience is the fact that I didn't even ask for a refund or resend, I simply asked if they could contact USPS and look into it for me SINCE IT IS THEIR FAULT/THEIR ISSUE. I was persistent, and they sent a measly $5 refund for the inconvenience. It is now November 7, the parcel is still stuck, and when I contacted USPS on November 4, the said that the only way the parcel can be delivered to me is if an intercept is requested. This requires a fee of basically half of what I paid for my order with Scent Decant. I paid it. When I reached out to Scent Decant again and told them of this info, they literally said: "We are sorry to hear that, but we do not reimburse any additional fees from the USPS." Still do not have my fragrance, the parcel is still stuck in the same exact location, Scent Decant still won't budge, and I basically have my money taken and nothing to show for it. LOL. SO SUS.