rachel S.
Inconsistent Experience
I have been a loyal customer of Weee! for several years and have generally been satisfied with the service. However, my recent experiences have raised some concerns. I referred several friends using my referral link as part of Weee!’s referral program, but I did not receive the promised bonus. When I contacted customer service, I was told that my friends did not use my referral link, despite their confirmation that they did. This has created confusion and frustration, as there seems to be a disconnect in how the referral tracking is handled. Additionally, in a recent order, I received a meat product with an expiration date listed as 2/11. When I reached out to customer service, I was told the expiration date was actually 11/2—implying a significantly longer shelf life, which seemed questionable for a perishable item. To clarify, my sister ordered the same product around the same time and received a package marked with an expiration date of 2/13 in the same format. She was offered a refund, but my request for the same consideration was denied. These experiences have caused me to question both the quality assurance standards and the ethical practices of the company. I hope this feedback is taken seriously and used to improve customer service and transparency going forward.