Weee!Reviews of sayweee.com

Echoing terrible customer service as the most egregious thing. They had trouble verifying my credit card (for the dumbest reason - differing billing and shipping address) and asked for credit card statements and then an image of my physical credit card to be sent over email. It feels like they barely know how to operate in an e-commerce world in the 21st century. The produce is terrible and do make sure to check the expiration dates on products!

AWFUL customer service. They barely speak English and the few that do speak English who replied to me are rude and need training on people skills. The company only favor those that are related to them or are friends with them. Very biased.

I love this company however I wish they had where you could purchase fresh meat and produce where I live like in TX. I referred my sister and a few other people. I like their products and they have prompt shipping and always new and exciting items. I love getting my coffee and other snacks from this company. I highly recommend giving them a try I hope I will be able to buy fresh produce and meat as well as Kimchi soon in my area.

Prices good and prompt shipping. Great way to get some things that you may not find at your local grocery.. also fun to try new things that you may not have had before.

[Update 01.2024] Since my original review, I've been using Weee! very regularly, and it seems that they have added more shipping locations across the U.S. For dry items, I get them in 3-5 days. For wet/cold pack orders, I get them in either 1 or 2 days during the weekdays. The cold pack items have always arrived with ice packs still frozen solid. In particular, the veggies have all been phenomenal. Even the perilla leaves arrive with zero damage -- impressive! The only thing that I don't get is why they don't offer the cold food year-round? Maybe it's just my zip code. For some reason, it's like 80% of the time, Weee! is just a packaged food (e.g., ramen, condiments) retailer, while 20% of the time, they are a comprehensive Asian supermarket that ships literally everything (stinky, frozen, ultra-rare, the works). Well, either way, I've been extremely happy with the site. I've had to make a few refund requests for damaged goods, and the customer service is prompt. Also, the expiry dates have been excellent on almost all items I've ordered -- far superior to what I can find in my area Asian grocery stores. -- I've placed about 20 orders on this site in the last 6 months or so, and every order has arrived perfectly. The only downside for me is that I live so far away from their ship location that the Ground shipping takes about 1.5 weeks. Despite the long transit, none of the products have arrived damaged, even though they don't always use padding. However, their exterior box is quite thick, so that helps. Price-wise, I would say that they are comparable to in-store prices, and these guys do carry some rare, obscure stuff. Also, they do a healthy sales rotation. I kind of wish they would offer coupons more often. For example, "Spend $200+ and get 15%" or something like this. I would totally be up for that. But then again, they do keep prices reasonable, so even if you pay full price, it's not painful.

Have made numerous orders no issues except for 1 mispack. Customer service responded within 2 hours with refund.