M L.
Scammers paradise~
I have placed a couple orders in recent years to send gift to my relatives. The orders has been going well in recent years and so I buy from them again this year. I have placed an order for something selling by the company gogolifesxxle, payment settled by credit card, and got an updates on delivery telling me delivery label printed out, and no more. No more updates on any delivery status, no package received. I raised a request for refund and the merchant and customer service just keep telling me to wait and then no more. No more response from the merchant, no more response from the platform customer service, seems giving me a response telling me to wait for their response is the only canned message available. No delivery, just refund! As simple as that. I have never experience something like this on Amazon, Temu, Shein, ebay, that is absurd for a platform to allow scammer exist on their platform without taking any actions. Why still 2 stars? because to be fair, they did deliver my other orders without problem.



