SatéurReviews of sateur.com

I recently purchased a ring from Sateur, and I couldn't be more thrilled with my decision. This is my second purchase from them, I was so impressed the first time around I just had to have more. I purchased the Sateur Tri-Pierre ring. This ring is an absolute gem, both literally and figuratively! From the moment I laid eyes on it, I was captivated by its exquisite design and attention to detail. The craftsmanship is truly remarkable, and it reflects the passion and skill that went into creating this piece of art. The intricate details are so finely executed, and every facet of the ring seems to shimmer with a brilliance that is simply breathtaking. What's even more impressive is the incredible value for money that I received. In the world of jewellery, finding a piece that balances both quality and affordability can be a challenge, but Sateur has truly exceeded all expectations. The price I paid for this ring is an absolute steal considering the level of craftsmanship and the beauty of the materials used. Not only does this ring look stunning, but it also feels comfortable to wear. The sizing was spot-on, and the quality of the materials ensures that it is durable enough to withstand the test of time. It's not just a piece of jewellery; it's a symbol of love and commitment that I will cherish for years to come. In conclusion, my experience with Sateur has been nothing short of exceptional. If you're in search of a breathtaking ring that not only meets but surpasses your expectations, while still being mindful of your budget, look no further. I highly recommend Sateur for their outstanding craftsmanship, unbeatable value for money, and top-notch presentation in which it arrived in. I'm one happy customer, and I can't wait to show off my new treasure to family and friends!

What did I like well that’s hard to say at this point since I don’t have any of my 2 separate orders for totally of 400$ roughly! So it’s a lot of money for a disabled veteran! And I have no idea where any of it is right now! That’s what I was told from the company that they don’t know what’s up with the 2 separate orders! And I’ve asked numerous times what’s up with the orders when they should have been here already! The only reason. I’m doing this review is for the chance to win the free jewelry they are offering! I’m basing the 3 star on the fact that it’s suppose to be beautiful ring’s and very wonderful all tho I haven’t seen it with my own eyes since they both should be here already and they tell me they don’t know where my 2 orders are right now! I don’t like given bad reviews but at this point I’m considering refusing delivery at this point bc of how I’ve been treated! I wouldn’t treat anyone how I’ve been treated when they just spent that kind of money and STILL DONT KNOW WHERE THE RINGS ARE? If it was me I would be contacting the customer and apologizing and offering another item for free for all the issues that have happened and still don’t know where my orders are! I ordered another set of rings before getting my 1st one based off reviews they had, MY BAD APPARENTLY! I’ll update if I refuse delivery which will most likely happen since I’ve gotten no RESPECT FROM THE COMPANY CONCERNING THE SERIOUS PROBLEM OF NOT KNOWING WHERE 400$ orders are? And 1 last point they should have already been delivered and I got an email saying one was but IT WAS NOT DELIVERED, I’m not sure which point scares me more!

What a scam. I bought a ring, for fun. As I received it, I found it not only looked cheap and the band itself was for me, too thin. I wanted to return it, the same day I received it. Now 2023 I was told via email to write to Customer service and put 'Exchange and Return' as a heading and someone would get back to me. So they did the day after. I was told I coudn't get my money back, but could exchange it for a different ring. So I chose s different ring, that had a band of some substance but was costlier. However, I thought this must be straightforward. I even put on the order' "This purchase/this ring is as an exchange for the first order" Not only are they now refusing to use this purchase in exchange for a new ring. They said I would get a credit note for the first ring and use that in my next purchase!! THIS WAS MY NEXT PURCHASE, I said. You told me to choose a new ring, I said. No, they refuse to see it as my next purchase but keep insisting I keep my old ring, ( Which I do not want), and they give me a credit note for it to use in a different purchase. I am so upset, angry and hugely disappointed. Please remember they move the goalpost to suit themselves. Stay away. I am taking this to my lawyer. I have now spent almost £800 and money I really don't need to keep spending on jewelry I don't like. It is a huge scam. Their website shows "Money back guarantee, 100% satisfaction. Exchange for a new item. No hassle" It is far from. My lawyer said it could be a class action against the Company as so many have had the same experience. I am still waiting to see if they will exchange the ring. They just keep sending generic emails and repeat the same thing" Use the credit note for a next purchase"!! Terrible customer service. Horrible.

I love everything about your company I love my jewelry that I have bought from your company sateur I’m very pleased with everything you all at sateur are the absolute Best you have a Customer for life if I need anything please no it will be you all I get it from . Warmest regards Shirley Leslie

From the beautiful gift bag, the lighted case shining in on the beautiful to the 2 carat earrings , when you open the case it’s takes your breath away . BEAUTIFUL LOVE THEM AND SO DOES SHE

The whole process, from selection to delivery is flawless. Communication is unquestionable and if you do ask, you will be updated in less than 24 hours. Have bought from here on a couple of occasions now and have recommended others too.

I buy many products at Sateur company, the delivery was very good, the item went with very nice leather box, customer service was very nice. I highly recommend to buy any product here.

I had an overall good experience with the ordering process. Customer Service responded promptly and was very helpful. I ordered a ring, a pair of earrings, and a necklace all in Sateur gems. They do shine like real diamonds, and I would probably order more in the future.