SantanderReviews of santander.com

My account was 'frozen' 6 weeks ago as a result of me trying to make an international payment of 4,000 Euros to help a friend in need. Since then I have been led on a wild goose chase providing proof of my identity and proof of the hospital bill which I was trying to pay. Despite many vacuous promises of me being contacted by the person dealing with my case, I tried to close my Santander Current Account and my ISA. This was done a week ago and still the funds have not been transferred to my preferred First Direct Account. The appalling attitude and tardy lack of response, lead me to warn other people how atrocious Santander are as a bank, especially when you experience such problems as I have. A blocked online bank account for 6 weeks is as useless as a 'chocolate teapot'! Also refusing someone access to their own hard-earnt financial funds, I strongly believe to be a complete violation of my human civil rights. I shall certainly be referring my case to the Financial Ombudsman!!

Xenofobia, mentiras, ambigüedad. Es un banco no confiable que hace todo lo que está en sus manos para tener tu dinero y, por supuesto, quitarte más. He contratado un seguro con ellos y con los meses las cosas se han distorsionado, de manera que tengo que pagar más y a la fecha aún no me dicen por qué.... Todo se queda en...."Yo supongo que debe ser porque...". Pero los descuentos a principios de mes no aceptan suposiciones, son efectivos y tangibles. A mi prima hace unos meses no la querían aceptar como cliente por ser cubana....luego, al notar que depositaria sumas significativas de dinero, la aceptaron haciéndole firmar disímiles documentos lo que hizo que ella pudiera disponer de su propio capital de forma limitada y pedir permiso para extraer su dinero en un cajero, pues le bloqueaban la tarjeta. En fin...Este banco ES sencillamente LO PEOR.

Meget dyre etableringsomkostninger billån på kr.120000 samlet etableringsomkostninger kr.28.430. Aldrig igen Santander

WORST BANK EVER! IN THE LAST 3 MONTHS THEY SHUT DOWN MY CARD, THEY SAID DUR TO FRAGULANT ACTIVITY. BUT COULDNT PROVIDE ME WITH THAT FRAGULANT ACTIVITY. THEN I HAVE TO WAIT ALMOST 2 WEEKS FOR A NEW CARD. AND ALL MY BILLS ARE PAID THREW Automated system. It's just very inconvenient. And customer service is NOT helpful in any way. Most of the time I speaking to someone that I can not understand, there English is very bad. Now I have to switch banks and do some research to find a decent bank, and I barely have any time to be doing that. It's just an awful Bank and I wish I would have never opened an account with them. When I purchase something with my Santander card, I get an alert the next day... Not after the transaction.. like every other place does. Just a bad experience!

IT system is living in the 00s. Made the application for a new account incredibly inconvenient, where because I had an old account with different info years ago, I needed to PRINT OUT a change of info pdf form, (you can't fill it in digitally, because the entry boxes are protected), fill in details about my old account that I obviously no longer had (the account was closed years ago), then POST IT, in order to access my account. Or, I could GO TO MY BANK, which there are very few off in my area, the nearest one being a 30min drive away. Terrible bank, terrible investment in their IT services. Basically an online application is not online if you were an old customer. You'll either need to go to you bank, or print out pdfs and go to your post office. A terrible system considering we're in 2023. Finally, this must be a contravention of GDPR. The old account was closed. They had no need for my old info anyway.

- schriftliche Kontaktanfragen werden seit 2 Wochen nicht bearbeitet. - Freistellungsauftag wird nicht durchgeführt - Telefonisch ewig in der Warteschlange und dann hört man nix edit: telefonisch durchgekommen... habe jetzt zumindest eine E-Mail Adresse erhalten, wo ich den Freistellungsauftrag zusenden kann... (Zusendung über Kontaktformular wurde dieser nicht bearbeitet)

Ich hatte eine Debitkarte bekommen mit dem Hinweis monatlich in bequemen Raten abzubezahlen. Leider funktioniert das überhaupt nicht. Ich müsste demnach mit monatlich 78 Euro seid 6 Monaten auf 2.532 sein. Bin ich aber nicht. Ich stehe immer noch nach 6 Monaten auf 2890 Euro. Was läuft bitte bei der Bank für falsch. Und immer mitte im Monat bekomme ich einen Brief das ich bitte mein Saldo ausgleichen soll. Was soll das denn bitte ? Ich lasse mir diese Mafia Methoden nicht gefallen und werde eine Anzeige schalten und zum Anwalt gehen. Sollten Sich auch ein paar Andere derart betrogen fühlen, können Sie sich gerne an mich wenden. Gemeinsam sind wir stärker gegen diese unverschämte, betrügerische Bank.

I would love to place minus stars, SANTANDER ALLOW FRAUD! A fraud account was set up by Santander and allowed over drafts to be created and money removed from accounts. After contacting and being told account will be closed and no charges will be held against my partner, we received further letter asking for monies taken to be repaid. They broke GDPR when discussing the account with me at their own admission of which I have call recordings. DO NOT USE THIS BANK!! They have allowed a new fraudulent account to be opened, agreed an overdraft and then failed to close the account once contacted.