Santander
Santander (santander.com) has 416 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Joey C.
Using unchallenged easy platform, it acts as a bridge between alternative currency transactions and Santander, but for a while now as I received profits from ‘unchallenged’ without any issue, I have only had issues accessing my funds at Santander
Anthony E.
Yet again Santander blocked my accounts. My Crime? Daring to transfer funds to another, more professional, banking provider. They claimed it was because I had done the transfer at "an unusual time of day". What utter nonsense. Is this bank not open online 24/7? They claim it's to prevent fraud. In reality the reason is to make it as difficult as possible to do business with any other bank. Dreadful behaviour. The app has not worked properly since November. All I get is a spinning circle. Despite me reporting the fault in November and countless other complaints on Google Play Store, even this morning Santander denied there are any issues with their app. Liars. I will be so pleased when 26th Feb comes around when my account switch takes place and I will be rid of this awful bank forever
Ayelen
Te ofrecen cuentas con ínfimas comisiones y pocos requisitos (por eso las 2 estrellas), en mi caso me dejaron abrir una cuenta en dólares, (en argentina es mas que complicado y con costos altos), estuvo todo mas que bien hasta que quise retirarlos o transferirlos, le dedique una mañana para que me dieran una respuesta sobre porque no podía enviarlos a otra cuenta, ya que en el servicio del call se pasaban la bola entre diferentes oficinas, hasta que después de la sexta llamada me informaron que solo podía hacer un movimiento por mes y que además si quería retirarlos me cobraban comisión. En resumen aun tienen mi dinero retenido. Otra detalle, para dar de baja cualquier servicio, se debe realizar en persona en la sucursal, en un horario reducido que coincide con el horario laboral del 99% de los argentinos.
Usuario decepcionado y M.
Es un banco que cobra comisión por todo. Una gestión que les ha llevado un minuto y han cobrado por ello con saña. Y no es una cantidad ínfima si no todo lo contrario. El sueldo de medio día se lo ha llevado el banco. En breve cerraremos nuestras cuentas y nos iremos a otro banco que trate mejor a sus clientes. ¡Estamos hartos de que nos roben !
FGN
Servicio de atención al cliente, pésimo. Tardan mucho en contestar, tienes que llamar más de 10 veces, poner contraseñas para que te atiendan... y no saben dar soluciones. Un mes para activar una cuenta online y sigue retenida. No aclaran el motivo de porque no se activa la cuenta. La única solución es darse de baja. Pésimo banco.
V.B.
I read Chris Vinall's review and it echoes the appalling experiences of so many Santander's customers who have also been repeatedly locked out of their account by the thugs in their Bootle fraud centre. Why is this? Could these repeated lock outs have anything to do with the fact that Santander was last year fined by the FCA (Financial Conduct Authority) for £107m for money laundering? Could they in in some perverse way be trying to gain access to legitimiate customer's funds? Santander will lock your out of your account for the slightest excuse. I read a recent review where a mother was blocked access when she was questioned about a payment from an insurance company following her son's accident abroad. This was a legitimiate payment towards his hospital treatment yet Santander's infamous fraud department in Bootle bullied her and blocked her from accessing her account for months. Thhis is outrageous behaviour it is criminal and Santander should be challenged on this fraud by customers taking legal action againstr them and reporting them to the FCA. Little wonder the bank is losing customers in droves. I've repeatedly been blocked from accessing my account when travelling. This results in long distance calls to their call centre only to be bullied and argued with when their fully aware that you are genuine as your voice has been verified for telephone banking yet they will continue to harass you when all you want to do is pay a utility bill. I have emailed their CEO but he never responds. So if the man at the top does not care what does that tell you about Santander?
ALEXANDRA L.
Cambie nómina para aprovechar promoción y después de tres meses que no me llegó dicha promoción al ir reiteradamente al banco y me informaban que esperara , al final me indicaron que no habia firmado el papel de solicitud de promoción y dando a entender que fue culpa mía y no de la asesora, no los recomiendo...
Chris K.
Die Filiale in Speyer ist die nächste für uns, wir werden auch immer wieder dahin verwiesen. Dumm nur das der Mitarbeiter Herr Wittner weder ans Telefon geht, noch Emails beantwortet. Selbst eine telefonische und schriftliche Beschwerde bringt keine Hilfe. Am 8.11.23 hatten wir mein Konto zu einem gemeinsamen gemacht. Mit online Zugang etc. Bis heute haben wir für meine Partnerin keinen online Zugang. Wie gesagt, der Mensch geht nicht ans Telefon, Rückrufe kommen nicht, Emails werden nicht beantwortet. Dort einfach ohne Termin hin und er schickt einen weg. Zum Erbrechen wie der sein Geld verdient.
