Sally BeautyReviews of sallybeauty.com

THE WURKERS HERE CUT ALL MY FUCING HAIR OFF!!!!! ok so i went here to get beautiful becus my wyfe was thretening to leeve me (i am ugly) so i went here and started punching all the employees (i wus angry) and then when they refused me service, they put me in a headlock and shaved off al my hair :( conclusion: eat my poo

My husband ordered a $50 Sally gift card for me for Christmas this year from Sally beauty website. The money was deducted from his checking account immediately and he had to wait 3 weeks for it to arrive. (Could have just been the holiday mail) I live 35 minutes from Sally beauty in dothan, Alabama I drove all the way there just to find out they had sent a bogus card with no balance! Talk about embarrassing when I go to use my card that just came and I'm told there is no balance on it. I drove all the way back home and called customer support and was told they could issue another card...ummm no thank you we just waited 3 weeks for a bogus card! So explained we would rather have a refund instead we were told they would refund but would have to wait 3-5 business days. We are not wealthy and cannot afford to loan Sally beauty $50 for as long as we had to wait for the bogus card with no value and then numerous phone calls to get a refund then having to wait almost another week to get our money back. I wil never spend another penny there. #absolutleyridiculus

Paid £75 for the wahl chrome clippers set. Awful clippers, struggles to go through the hair and the mini trimmer is extremely loud. Cut my partners hair and he said it was so loud it hurt his ear. I am a hairdresser and I've never used such a bad set. Don't buy.

Paid for a brand new set of clippers for them only to be faulty, no problem just unlucky maybe. . Returned the next morning with a receipt to rude staff refusing to take back faulty clippers never used! Saying it’s a 14 day wait. Asked to see my Sally’s purchase history and told I’m not aloud to see my own cause data protection! Asked if I could go in store with id and rudely told no then they hung up on me. great job,

I wish I could take back the day I walked into this place. Being employed here you need to have an understanding of haircare, the products and at least 2 working brain cells. I explained what I was looking for and she suggested a product. She said it was popular and was sold regularly. I read over every bit of information to make sure this would work for me and it seemed fine. I took it home, use it exactly the way it advised. I checked it every 5 minutes as suggested, the third time I checked, I stood there in disbelief. I immediately became hysterical. My beautiful, long, platinum blonde hair, that I take immaculate care of, with only the best products was now at least 6 to 7 different horrific colors. The product I purchased was something fun for Halloween that was non-permanent, and supposed to be the palest, baby pink, had turned my hair the darkest navy blue, clownish bright red, multiple disgusting green shades, neon yellow, a bizarre lavender, rusty orange...it was a night mare. I know hair, I've been educated in hair and color processes, whatever this was I had bought, from the suggestion of a "professional", there just isn't any words for. I worked fast to get this crap off of my hair, but it was too late and my hair was completely destroyed. I called the store, spoke with an older lady named Diane that would not let me get a word in to save my life. She was frantic and ended up giving me the corporate number and the number of the company that made this garbage. I phoned them, emailed them, sent pictures. The next day, their spokesperson called, they are trying to figure out how to compensate me, I hope. I do have legal representation to assist me with this issue, though hope it doesn't come to that. I'm suppose to hear back from her by Monday. For me, having beautiful hair helps with many things, not to mention self-esteem, how you carry and express yourself. Your personality, attitude and behavior are affected by how comfortable you feel with your looks. At least for me. I interact with many people daily, I work with kids, I work with parents, have appts. constantly. My children have only known me with blonde hair. My family, neighbors, employees, coworkers, friends. I'm supposed to say that suddenly I decided to cut and dye my hair a dark color that even though others say it looks great, I despise it because it's not me, I suddenly out of the blue I lost my mind and decided to go in this direction that does not suit who I am as a person? Doesn't fit my aesthetic? My personality? My kids are completely confused. Everyone I know can see how this has affected me. I can't truly smile and be happy because I'm not. It's not just hair. Yes, it will grow back, no I'm not going to die. So what? I can't be upset at these changes I didn't want? I didn't need this in my life right now. I just found out my husband could have colon cancer and I'm scared to death, I didn't need this now. I don't want the stress of this to bring me further down and though I try not to let it show, he sees how it's destroyed how I feel about myself then I feel doubly horrible because I don't need him wasting his energy worrying about me. To some people this wouldn't be a big deal and they may not understand the level of how wretched this is for me. That's okay. This isn't about them. It's about me and how I feel, and I feel pretty terrible. I'm expressing my feelings here in hopes that others can read what I've experienced and decide if going to this place and purchasing trash a so-called-proffessional decides is best for you is something you want to do. I feel so stupid for making this decision. I should have gone to my salon, but of course I'm thinking a well known beauty supply store is supposed to have quality products. Sally's is a joke full of expired, damaged, poorly made, spoiled items that will destroy, harm, and make the buyers suffer in ways that can't be repaired or made better in any way. All Sally's can do is refund the ten dollars this crap cost. Diane stood there breathlessly annoyed on the phone while I told her that I've been literally maimed. Oddly, she felt the need to let me know about her 30 plus years in the beauty industry, as if this fact alone will minimize the damage I've endured. The staff needs to be replaced because they've clearly given up. The store should cut its losses and close as it's long overdue. Why keep a location open that will only bring the brand bad reviews and can't keep quality, new merchandise that's not old and tainted? If this were my location and I actually cared about my customers, and word of mouth, I'd be horrified if this happened to a client and I'd certainly do a little more than refund ten bucks.

A massive thank you to Carole at Sally's in Plymouth. Had a hair emergency today and a very stressed teenager - unable to get to the store. Carol gave me her personal number so I could send a picture and discuss the products that I needed to rectify her hair from a shop bought hair dye. With my order now at the till and my partner picking up - I am so impressed with the level of service and product knowledge. I can't thank you enough - you are a real asset to Sally's - Thankyou again Carole x

What is going on with Sally's?!?!?!? Gone 21 times in 6 weeks. Was open only once the lady there didn't know color enough to save her life !!!!!!! Online says open. Hours on door say open. The sign on the door "sorry we are closed" WHY are they even here?

If I could leave zero stars I would. We visited the Zeir Road location in Madison, WI a few minutes ago and I have never felt like such an inconvenience by a retail employee. When asked questions about where to find an item they would sigh and point in the general direction of where to find it. When we confirmed our questions the same attitude was maintained and sounded more like they just wanted us to go away then get us the products we needed. I will only visit this location if it is ABSOLUTELY necessary for the products I need.