Safe Home DirectReviews of safehomedirect.com

Your people were slow not very helpful and didn’t give good service.

I have trouble navigating the system. I want to cancel. Please pick up your equipment. Ruthe Lindley

Both the tech and installer considered my needs and addressed them so the alarm was easy to learn about.

Your team is very professional and knowledgeable of your products. They are patient and attentive.

I like the quality of the video and cameras.it alerts you when someone or something is passing by my house and I like how they pan out and the honesty

Very Professional staff

#1-- Just trying to talk to anyone, was on hold for 45-60 minutes each. times 5!!!! One time I tried where you can be put on a call back waiting list- Guess what- Never got a call back!!!!!!! #2- Need to put in something stating your hours- One time I was on hold for 1 hour 15 minutes- then hung up. #3 When able to talk to someone. didn't have an answer. #4- I had TWO contracts with different dates. WTF is that with out my knowledge that dates were changed.??? #5-Camera never got installed!. When calling the tech, he never returned my call. #6- My wifi is 5G, camera was 2.4G- Was told to have my router split- Turns out my TP LINK can not be split- Tried calling to get answers either get a camera that works with 5G or get me another router that would work with my camera- But nothing got solved #7-- This is positive thing-- The guy I finally got in touch. Got me the hell out of my contract!!!

Everyone was extremely nice and explained everything thoroughly. Quick service and very respectful.