Anonymous-
Not as good as previous system
Doorbell either doesn't work or isn't loud enough to hear. Don't like that we can't lock the door from the phone. Would like to see my driveway from the doorbell camera. Would like to have the camera show on the wall device as well as the phone.
Response from Safe Home DirectApr 8, 2023
thank you for taking the time to share your feedback with us. We sincerely apologize that your experience with our system has not met your expectations. We value your input and are committed to addressing your concerns to improve your satisfaction with our products and services. Regarding the doorbell volume issue, our team would be more than happy to assist you in adjusting the settings to ensure it's loud enough to hear. If the doorbell still doesn't work as expected, we can schedule a technician to come and resolve the issue for you.