Charlotte
the workers
the workers
Response from Safe Home DirectOct 23, 2025
Thank you for your feedback! We appreciate your recognition of our team and the work they do to keep our customers protected and satisfied.

You’ve worked with a number of dealer programs for support, coverage, and funding. Since they are middlemen, low margins and constricting terms inhibit your growth. It’s time to eliminate the middleman.It’s time to go direct.
Safe Home Direct (safehomedirect.com) has 667 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Charlotte
the workers
Response from Safe Home DirectOct 23, 2025
Thank you for your feedback! We appreciate your recognition of our team and the work they do to keep our customers protected and satisfied.
William Lundgren I.
The job is yet to be completed still waiting for parts.
Response from Safe Home DirectOct 23, 2025
Thank you for your patience. We understand waiting for parts can be frustrating, and we’re working to get everything completed as quickly as possible. Our team will stay in touch with updates until your installation is fully finished.
Lisa and Greg K.
The representative and installer were very nice and professional. It was a pleasant transaction.
Response from Safe Home DirectOct 23, 2025
Thank you for sharing your experience! We’re glad to hear our representative and installer were professional and courteous. We appreciate your kind words and are happy everything went smoothly.
Candace S.
Friendly people, explained everything well, up dated everything, and installation was a pretty fast. Love the new box on the security system and it shows beautiful pictures.
Response from Safe Home DirectOct 23, 2025
Thank you for your wonderful feedback! We’re happy to hear our team made you feel safe and that you love your new system. It’s great to know everything was explained clearly and installed quickly — we truly appreciate your trust and support!
customerConnie F.
The 2 gentlemen that was here and did the work was awesome very nice and they did a wonderful job .. .
Response from Safe Home DirectOct 23, 2025
Thank you for your kind words! We’re thrilled to hear our installation team did an awesome job and made a great impression. We’ll be sure to pass your compliments along to them — they’ll really appreciate it!
Cindy R.
Very friendly and knowledgeable. Immediate installment and explanation of the system. Luckily knowledgeable in a lot of areas like assisting with phone workings and passwords 😊
Response from Safe Home DirectOct 23, 2025
Thank you for sharing your experience! We’re so glad our team was friendly, knowledgeable, and able to help with more than just the installation. It’s great to know everything was set up quickly and clearly. We truly appreciate your trust and kind words! 😊
jill F.
Lucas was Great and Matt was Great as long as the system works Great it would Great so far Great
Response from Safe Home DirectOct 23, 2025
We love hearing that Lucas and Matt took great care of you! It’s great to know everything’s working well so far — thank you for sharing your experience and for choosing Safe Home.
customer
Very informative and professional.
Response from Safe Home DirectOct 23, 2025
Thank you for your feedback! We’re glad to hear you found our team informative and professional. We appreciate your trust and the opportunity to serve you.