Douglas G.
Fast service
Fast service, exactly what I needed!

We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
rvcarefree.com (rvcarefree.com) has 395 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Douglas G.
Fast service, exactly what I needed!
Richard
Very helpful and the part was correct
Kim L.
When the piece from our awning fell off I thought what is it going to take to find a replacement. I went to the qr code on the awning, and went right to the diagram of parts, clicked on the part I needed and it was that simple. It arrived quickly.
NordVPN C.
Good service
Bill J.
Perfect communication via email. Worked with me to get the best product and quick delivery.
David D.
Customer service ensured that I had the correct part before finalizing my order. Good thing, because I had the wrong part ordered and it was not refundable. Thank you rvcarefree!
Dallas
Reached out to get some info on an awning replacement for my rv over 2 months ago and have still have not heard back from them. Reached out for info on my certain model number awning before I purchased from their site to make sure I was ordering the correct item, but no response yet so went with another company that was very helpful. Their website gives a email address “info@rvcarefree” on their “contact us” page so I tried but they never responded back to my email on 9/26/23. Wish I could add a picture of my sent email which is date stamped and shows their email address since they are denying that I emailed them and saying that I contacted the wrong company in their reply below.
Response from rvcarefree.comDec 4, 2023
Hello Dallas, Unfortunately we do not have any emails with your email address on 9/26/23. If you have questions about your awning, our customer support can be reached via email at [email protected]. We ask that you please consider removing this review as we feel you were trying to contact the manufacturer, Carefree of Colorado, or another retailer of their parts and not RVCarefree.com. We hope to hear from you soon. Kind Regards, ~RVCarefree Team
john
i still have not got my part and its almost 35 days
Response from rvcarefree.comNov 20, 2023
Good Afternoon, We sincerely apologize for the delay with your order. Normally special order parts like yours have a lead time anywhere between 1-4 weeks. Although it is rare, on occasion, there are delays with shipping. We are working diligently now on receiving an updated estimated time of arrival and are keeping this a top priority. We will be in touch with you soon via the listed email address you have on file. Please refer to your email for further information. Thank you for your patience! Sincerely, ~RVCarefree.com Team