rvcarefree.comReviews of rvcarefree.com

I had to purchase parts because the original end covers were knocked off by brushing up against a tree. The new items seemed a bit lighter than the original but installed on the awning fairly easily. However, the little trap door that goes on the rear idler cover was missing. I had to use the piece from the original one on the new back cover. Finally, I think nearly $69 for these two pieces of plastic is a bit pricey. The shipping was timely & the cost was modest considering shipment was being sent here to Alaska. I did find the parts drawings helpful and the site was laid out pretty well. Overall, I would buy from this site again if necessary.

Communication and customer service is 5 ⭐️ all the way. Helpful and thorough from making sure you are ordering the correct part to managing any follow up customer service issues. Fulfillment seems to be offsite and likely through a third party and sent the wrong part, labeled as the correct part, for a non-refundable part. Customer jumped right on it to correct the issue but it took several days to get the correct part shipped. Once shipped it was expedited but unfortunately arrived too late to make the repair before we went on the road. Great selection of parts, great customer service. If I need something in the future I wouldn’t hesitate to give them another go.

Parts as described. I do not give 5 stars, it took 15 days to ship the part.....otherwise very satisfied.

the product was as described however, there was only one photo angle and I took a chance that it had the correct gears to attach to my awning. So visual comfirmation wasn't possible.

Everything looked and fit correctly

Was a problem with back order fabric and had to change to something different 2 times which has prolonged my order.

Products are same as factory. You would not provide phone number so I could not confirm phishing in this crazy scam online world, your company is almost a secret.

great support. they provided wonderful support to ensure that I had entered the correct replacement number. The rep went out of way to provide excellent support. would definitely use company again.