Malcolm B.
Have not received my order or any…
Have not received my order or any information on my order. Don't know if it was even shipped.
Response from rvcarefree.comNov 9, 2023
Good Afternoon, We are sorry to feel you have rated us a 1 star review. At this point, you received a notification that your order is currently in the "Awaiting Shipment" phase meaning it is awaiting to be shipped out. Since this is a special order product, the lead time is 1-4 weeks as listed in the availability on our website. Once the order ships, we promptly send you a tracking number so you can know when to expect your order. If you still feel we deserve a 1 star review, please feel free to reach out to our customer support at [email protected] so we can know how to make yours and other other peoples experience better. Otherwise, we sincerely ask you to reconsider your review with us on Trustpilot. Thank you! Kind Regards, ~RVCarefree Team