rvcarefree.comReviews of rvcarefree.com

Quick delivery

Excellent customer service

The Rvcarefree rep could not have been any more helpful. Thanks for saving our music festival weekend. It rained the whole weekend, and because RVcare free came through....we were DRY! -Zig

Practically perfect!

Carefree went above normal help . Customer thought they had one product but he didn't have the right information. Carefree checked the vin and shipped the correct part . Awesome customer service.

The two pieces did not fit the awning. I had to grind the plastic to remove material to get the pieces to fit. I suspect that is why I lost one piece and the other one haddock a broken tab

Less than 1 star I am upset that I emailed requesting instructions on how to return an order since the parts were wrong and instead of responding all I get emailed is this survey. I still have parts that will not work for my RV and still no response on how to return them. And I found out from calling the real Carefree company ( number on my packing slip) that although you rvcarefree.com charged me almost $80 per end cap that if I bought them directly from Care Free they are only $2.99. I would caution anyone who is considering purchasing from this site

I placed my order on Saturday 9/12 (Order #14857) and received an acknowledgement. I then received a notification on Monday 9/14 to say that my order was awaiting shipping. Then nothing. I contacted customer service on Wednesday 9/16 and was informed on Thursday 9/17 that my order was still awaiting shipping but would ship before 9/21. I was also told it would take 2-5 working days to receive my order. We are heading back out on the road towards the end of the month and I am concerned that my order will not arrive in time for us to install it before we have to leave.