rvcarefree.comReviews of rvcarefree.com

Less than 1 star I am upset that I emailed requesting instructions on how to return an order since the parts were wrong and instead of responding all I get emailed is this survey. I still have parts that will not work for my RV and still no response on how to return them. And I found out from calling the real Carefree company ( number on my packing slip) that although you rvcarefree.com charged me almost $80 per end cap that if I bought them directly from Care Free they are only $2.99. I would caution anyone who is considering purchasing from this site

I placed my order on Saturday 9/12 (Order #14857) and received an acknowledgement. I then received a notification on Monday 9/14 to say that my order was awaiting shipping. Then nothing. I contacted customer service on Wednesday 9/16 and was informed on Thursday 9/17 that my order was still awaiting shipping but would ship before 9/21. I was also told it would take 2-5 working days to receive my order. We are heading back out on the road towards the end of the month and I am concerned that my order will not arrive in time for us to install it before we have to leave.

Still waiting for product, have not received it yet...ordered the end of July...no auto updates on order status...had to contact the company and was told I should have delivery by last weekend...no delivery and no updates as to when, from rvcarefree :(

SHE CANCELLED MY ORDER, WHEN I CALLED BACK IT WAS $1700. CALLED MANUFACTURE DIRECTLY MSRP $860.00 TOTAL RIP OFF, ORDERED FROM MANUFACTURE EASY AND QUICKER

I still have not received my order. Because of that, I recently (two days ago) went to a local shop. Within two minutes I had the part. Cost me $4.95. Your service is pathetic. I will not ever under any circumstance visit your site or order from you.

Ordered for my Carefree of Colorado Longitude awning a replacement speaker cover on July 13, 2026 and still have not received product ordered even though online site said it was in stock. I have already been charged/paid for this item. Customer service reported it was to be shipped on or before 7/28/26. This did not occur..still waiting for update on my order to message sent 7/30/26…on 7/31/26 they said they would check on it and I have not heard back.

You sent me the wrong item and I had to wait almost a month for the shipment before I even knew. Two little hole clips most definitely did not cost $57 I don’t even know what those things are. I do not recommend anyone buying from this company

I was sent the wrong part, I ordered a left side spring and received the right side. Also the cardboard tube was broken in the middle. But that was probably the shipping company.