runwayml.comReviews of runwayml.com

Titel: Achtung Betrug – Monatsguthaben nach 7 Fehlversuchen komplett aufgebraucht! Bewertung: 1/5 Sterne Das Abrechnungsmodell von Runway ist eine reine Kostenfalle. Für ein einziges 10-Sekunden-Video wurden 7 Versuche benötigt, da die KI bei komplexeren Bewegungen nur fehlerhaften Müll und Bildverzerrungen produziert hat. Das Problem: Runway bucht die Credits stur für die genutzte Rechenzeit ab – völlig egal, ob das generierte Video brauchbar oder unbrauchbarer Ausschuss ist. Das gesamte Monatsguthaben eines Pro-Accounts war nach wenigen Minuten für 7 Fehlversuche komplett aufgebraucht, bis ein einziges halbwegs nutzbares Ergebnis vorlag. Die gezeigte Werbung entspricht absolut nicht der Praxis. Wer verlässliche Ergebnisse für den professionellen Einsatz sucht, verbrennt hier nur sein Geld. Keine Empfehlung!

I cant believe they had to take money from me before I could test anything. This is just modern day robbery. You got one months fees from me but you lost a potential longer term customer. Build an app that's fit for purpose before you start taking money. The AI generated images were very disappointing and I could not use any of my own as it modified them before using them.

Just a terrible product. Generates videos with so many errors that they are unusable and then you have to use credits to try and get it to fix its mistakes and it still looks bad.

It's terrible! I spent many hours finally getting my video the way I wanted it and when Runway exported the video there was no sound. I tried everything. Went to the other stupid help chat bot and they told me I created the timeline wrong. What? You are the one that created it! Why would you create something that doesn't export into a final video? It's answer, "sorry there is a bug." A bug that doesn't let you export your final video that you wasted so many hours and and credits on.

I have been using Runway for many months. It was good at first, of course had some glitches. But the unlimited plan made it worth it, until it wasn't. They have zero customer service, I had a major issue where I was charged $350.00 when I should have been charged zero. I emailed and chatted with them at least 25 times, I never got a real response, ever. Now they are putting "This content violates our policy" on EVERYTHING! Example 2 images of people walking up stairs and down stairs, Yes it is a courthouse, but i do not say that in prompt. That is how bad it is. I literally just want to get them moving up the stairs and down the stairs, NOPE, VIOLATION. Impossible. They now are cutting everyone off with unlimited plans and going to credits. I believe they are also putting violations on everything so you cannot create anything. If you have to use their credit system, you will spend $300.00 at least to make one 10 minute video. If they make any mistakes, you will never get a dime back. NEVER USE RUNWAY, RUN, RUN, AWAY!!

You can't use the "free" credits unless you pay the subscription. If you are like me and want to try out the product with a simple generation before paying the full subscription then definetly don't do it with Runway because you can't use the "free" credits unless you are paying the subscription. My choices were Kling vs. Runway. I had no problems with Kling during my trial generation, so I am about 90% sure my subscription choice will be Kling... I feel the American AI video generation companies are definetly falling behind with customer service, pricing, and even quality...

I purchased the Pro plan for $35 expecting to create AI videos, but my experience was extremely disappointing. I used a single prompt to generate a 1-minute video, and it consumed all of my credits. There was no clear warning that one generation could use an entire month's worth of credits. I expected the Pro plan to provide enough credits for multiple videos, not just one attempt. The pricing and credit consumption feel very misleading. If generating a single 1-minute video exhausts your balance, the subscription offers very poor value for money. Based on my experience, I cannot recommend this service. I won't be renewing my subscription, and I hope the company becomes much more transparent about how credits are calculated before other customers spend their money. I need my refund

The not yet ready to be used by customers. Primitive level platform without able to see the given an idea to process.