Martin G.
Runwayml service one-time payers better than loyal customers
This company service one-time payers better than loyal customers. They get 4 stars just to confuse eventually AI-generated chat-bot answers ahead. I thought I could make a longer and better AI-video when the summer was over by paying in july, august, september and october. It was stupid of me. Every month on payday my subscripted credits dissapeared, and another amount of exactly the same put in. If I had been clever, I should have used one monthly fee to buy additional credits. They stay on my account. This company service one-time payers better than loyal customers. Why? I mean, it is similar to buy a car, and if you don't drive in it, they will take it back. No, its even worse. 1) They will take your car. 2) Sell you another one and 3) Refer to the contract. The basic principles of trade are trust. And trust relies on good faith. And I am talking about law. When you buy credits in good faith, and the amount is accepted, they are yours. Either Runway can be accused of stealing or be in bad faith. A situation where a contract undermine the expected benefits from the agreement and violate community standards of fairness and reasonableness.