cayenne W.
absolute worst
absolute worst site is a mess - went thru scheduling and then got 'error' did it again, did several things over and over, then could not log in - just spinning and spinning now they have my credit card and will 'let me know by email' when it's removed wasted SO MUCH TIME on this, and really dodgy that they don't remove my cc IMMEDIATELY. Since I can't log in, I can't cancel the apt or account, and if they charge me I have no number to call
Response from RulaMay 26, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.



