CANDICE R.
Honestly it's not the company it's my…
Honestly it's not the company it's my therapist.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
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4,972 approved reviews, newest moderated first
CANDICE R.
Honestly it's not the company it's my therapist.
Lori S.
I found a counselor through my insurance company and called to make an appointment. Little did I know that the number is actually for Rula. I've never heard of Rula or Path, and the intake did not explain why I was talking to him instead of the therapist's office. He set up my profile and sent the names of 3 counselors to my phone after asking some rather personal questions about why I need to see a therapist. Two of the therapists actually take my insurance, but neither is located near me. I tried to make an appointment with one of them through the app but received a message stating that a person from Rula will call me back to make the appointment. Why? Am I not able to do this myself? After checking several other counselors on my insurance website, most of them also have the Rula phone number. Rula seems to be nothing more than a way to scam personal information from users.
Response from RulaMay 6, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Jacob
The platform is all right, but I really like the Therapist She’s really nice and caring
CHRISTION H.
I consider my therapist, Aaron White, very approachable during our sessions. He is a very good listener and is open to hearing whatever I have to say. Because of this, I feel comfortable talking to him about almost anything regarding my feelings, thoughts, and worries. He offers strategies for me to improve on in my day-to-day life and tries to keep me in a positive mindset.
SUSANA E.
The therapist makes me feel comfortable. She listens to all my areas of concern and provides guidance and examples for improvements in my life.
Ivan G.
Great feedback and exercises to follow up with. Therapist is understanding.
EMILY T.
It has been great because the setup was fairly easy and my therapist is of great help.
Lawrence H.
Makes getting the help you need easy