Rula Reviews | Read Customer Reviews of rula.com

Rula Reviews | Read Customer Reviews of rula.com

Rula reviews

4,972 approved reviews, newest moderated first

Debbie M.
Jul 10, 2024
Outstanding service
Outstanding service Excellent response
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Patricia R.
Jul 10, 2024
Me trying to get mental health was very…
Me trying to get mental health was very slow and not taken seriously.
Response from RulaJul 10, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
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Yuval G.
Jul 10, 2024
The therapist is amazing
The therapist is amazing, listening care and have a lot of experience to come with suggestion that can help thank you
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Suzy D.
Jul 10, 2024
my therapist is kind
my therapist is kind, smart and is helping me get through a tough time. I really appreciate his suggestions. He is just lovely and easy to talk with. Its been easy to navigate as well.
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Robert
Jul 10, 2024
You have charged me three times for…
You have charged me three times for appointments I have been at. It’s absolutely ridiculous that I have to go through this every time I have an appointment. We are paycheck to paycheck and this is very stressful for me to have to call and recoup money that never should have been taken in the first place. I am about to cancel my entire account and stop therapy.
Response from RulaJul 10, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
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David H.
Jul 10, 2024
It’s been helping scheduling the…
It’s been helping scheduling the appointments in advance so that no appointments are missed.
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Frank P.
Jul 9, 2024
patience and understanding
patience and understanding
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tahir
Jul 9, 2024
The sign in continues to be a problem…
The sign in continues to be a problem with no signs of why this is so awful or that it'll be fixed. I have no understanding why anyone would design a website that would requests your email to sign in without a password sign in. I was wrongly charged a late fee without authorization, this service has too many problems to list here.
Response from RulaJul 10, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
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