RulaReviews of rula.com

Short Appointments I was surprised my appointments were only 30 minutes long yet I'm paying a lot for them.

I'm really grateful for the support that my therapist and Rula has provided me. I had never gone to therapy before, so I was nervous about the whole experience. But Rula makes it really easy to make appointments and stay connected with your therapist. Also, my therapist has been wonderful. She has helped me address issues such as my anxiety, depression, and workplace stress. She has provided me with the tools to help me through each step, such meditation, breathing techniques, affirmations, and journaling. Every time I feel stuck, she gives me a new perspective in which to look at things.

My therapist Dr Kim is amazing! She listens to me intensely ,with a very comfortable dialog between us both. After each session she assigns homework based off of that discussion.She always plays to the strengths and examines the weaknesses ,looking at them from a different angle implementing change . Super positive therapist in a very impersonal world !I look forward to our weekly sessions and always feel better after our sessions!

Thank You Rula for connecting me with a neuropsychologist who specializes in psychoeducational and neuropsychological assessments.

The representative was very patient and polite.

Wasn't very sensitive to my experience. Told me he didn't care what happened when I explained why I was cancelling my appointment with my therapist who made me upset due to her lack of effort/care. So that was two people who didn't care about my mental health in one day. Made me feel awful!

While I appreciate how easy it can be to see a provider from the comfort of my own home, this system has to be improved as it is hard to get a hold of anyone, and if I ever needed to cancel an appointment, there isn't a fast and easy way to accomplish this that I am aware of. I had emailed the team to cancel and appointment 7 days prior to the original appointment. On the day before the original appointment I received a notification at 5:17pm (17 minutes after when I would have been able to cancel without a fee) that the appointment was scheduled for the following day. I cancelled via the link in the email and received a notification that I would receive a late fee. I had to take time to go back and find all of the emails which indicated that the appointment had already been cancelled and then send them to the RULA team. Then it took them 24 hours to respond and say that I would not have to pay a fee- however my time is what I lost. The reminder emails should come earlier, and there needs to be a better system to cancel or make changes to an existing schedule. When I try to log into the website, I have to wait for a code, which sometimes does not even show up.

Very caring and apt advise from my Therapist.