RulaReviews of rula.com

The connection had good service on both mobile devices and the video connection was so poor that it was hard to stay focused on the session

Excellent and prompt communication.

Rula was easy to navigate and showed really qualified therapists that had experience in my situation.

Well when I needed professional help with therapy they were really fast on finding me somebody and the therapist that I'm working with is amazing He's considerate always thinking what's best for me and an all-around good guy

Rula is a very easy platform to utilize. It really assisted me in finding a therapist, setting up my search parameters, scheduling an appointment, booking future appointments, and even attending the session. Admittedly, I was very nervous about using it at first, but now I love it, especially with how easy everything is.

As I mentioned earlier, my schedule is fragmented into segments that make it challenging to maintain a balance between work, military commitments, family, relationships, and personal time. Therefore, the appointment times offered were the primary reason for my decision to opt in.

Ms. Rachel Alvarez was easy to talk to. She helped me focus on my issues as opposed to focusing on the symptoms.

They are impossible to communicate with about Claims. Emails are not actually read before they give a generic response. Even calls to get a Supervisor involved -- got us nowhere. A year's worth of claims to get paid by the insurance were grossly held up by their poor customer service. Examples include being told information that couldn't possibly be true, being told contrary information, finger pointing at the insurance company, and more. In two weeks of phone calls, We spoke with Lily, Chris, Joe, Nancy, Elaina, Poe, and Reychel (Supervisor). An escalation to a Supervisor took 4 days to get a reply - Escalation #: 2136629 . Two weeks of insanity and we are still at a roadblock. I don't recommend Rula for their poor service and claims assistance.