Lisa T.
Steven makes me feel comfortable talking about my situation
Steven listens to me and I feel he genuinely cares about me and wants to guide me through my journey to becoming better. He treats me with kindness and respect.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mental Health
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4,972 approved reviews, newest moderated first
Lisa T.
Steven listens to me and I feel he genuinely cares about me and wants to guide me through my journey to becoming better. He treats me with kindness and respect.
Dustin B.
Never really even considered therapy in the past, but it’s been really helpful to talk to a professional about every day problems that’s been going on in my life and getting really good results. In this terrible season of my life is really been making a difference and improving my everyday health.
John E.
Selecting a therapist and confirming my insurance has been excellent and simple. I have had no issues and have appreciated the simple and efficient process of getting scheduled with a therapist.
Dale C.
I tried Rula, The service is very expensive. The session I had was pretty much a wasted hour, nothing of value. They did not disclose how much I would be charged when I received the bill, I cancelled. Then, without authorization They kept drafting my account. I have filed Charges with law enforcement. I want to let people know what this company is and how they operate. I would look elsewhere for these type services, with someone more trustworthy.
Response from RulaJul 7, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Mandy
I was able to get my appointment quickly and since I work from home it was nice that I didn't have to leave to go see my therapist.
Kendra
I have the best therapist through here. She's incredibly knowledgeable, kind, encouraging, and gives you a space to be yourself, to express emotions, and past actions.
Anthony G.
Great! Great therapists. Therapy is great!
C. D.
RULA took the time and had the right system in place to match me with a therapist who was genuinely the right fit for me. My therapist brings empathy, insight, and consistency to each session, I always feel like I’m in a safe, nonjudgmental space where real healing can happen. RULA is clearly focused on quality, not just in technology or convenience. I feel like this company truly understands the value of matching people with the right therapist and supporting long-term therapeutic relationships. I'm grateful that they take my medical Insurance.