Kimyatta Robinson- S.
I have seen results and gain so much…
I have seen results and gain so much understanding from my counselor!!

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
Excellent
4,972 approved reviews, newest moderated first
Kimyatta Robinson- S.
I have seen results and gain so much understanding from my counselor!!
Dennis S.
It's been seamless and very convenient
customer
Going to be extremely honest it takes a extremely long time to hear back from customer service in emails and it is near impossible to get ahold of anyone in records. But as soon as the card doesn't go through I get half a dozen emails that I have to pay.
Response from RulaMar 4, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Joanne J.
My goal before I began meeting with a Rula Counselor was finding new ways to think about things that bother me. That's exactly what we've been doing and it's changing my daily life.
Shay
From the very first session, my therapist made me feel understood and respected. She always listen carefully, asks thoughtful questions, and provide constructive feedback in a way that feels encouraging rather than overwhelming. I highly recommend her to anyone seeking a skilled and compassionate mental health professional.
Dawnette M.
The pricing changes are ridiculous but my therapist is amazing.
Response from RulaMar 6, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Tomi S.
I received a great amount of knowledge, common sense long with compassion and understanding.
Emily R.
I have Rula through my insurance and it is the best healthcare platform I've ever used. Scheduling is really easy, finding a provider was a breeze. You can search different types of providers with certain specialty focus areas. I truly can not express how user friendly the entire experience is. I have had individual therapy and couples therapy through the platform and I really enjoyed working with all the therapists. I feel really grateful to have found Rula. Grateful it's provided by Kaiser.