Garrett H.
WARNING
WARNING; Their system removes your insurance, then they charge you for total cost. After they do this this, they make it EXTREMELY difficult to get a refund. So, even though you have insurance, they will eventually charge you as if you don’t. I’ve spoken to 15 others that have had this same situation and we are forming a legal case against them. I would not use rula. Avoid them at all cost.
Response from RulaMar 6, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.



