Penne W.
Katie Made Time for Me to Share Concerns
Although Katie had a series of questions she had to ask, she made sure that I had to opportunity to share with her many of my concerns and stories.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mental Health
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4,972 approved reviews, newest moderated first
Penne W.
Although Katie had a series of questions she had to ask, she made sure that I had to opportunity to share with her many of my concerns and stories.
Michelle W.
Taking the first step is always hard but Rula made it easy. You tell Rula what kind of provider you are looking for and what approach you are looking for (CBT, humanistic, Christian...etc). Being able to choose and knowing more about the therapist was a relief and took the anxiety out of finding someone you will like. Tracking appointments is easy, you receive emails and text messages if you want. Payment method is saved so you can set up auto pay which makes it easier than remembering to pay your bill. I am happy with the experience and I have already recommended it to a friend.
Rafael A.
Awesome first experience and am looking forward to using Rula going forward! Thank You Rula!
Roma
Rula straight up sabotages my medication treatment by not following my medical records to my provider, and their support cannot help me. Without this resolved, I cannot continue my treatment. My provider also isn't offering a way to exchange the documentation through separate channels. As a result, I wasted money and weeks of time to establish a connection with the provider via Rula that I now need to throw away only because Rula decided to troll me and lock me out of treatment. UPDATE: As you can see below, Rula replied, "We would appreciate the opportunity to connect with you, please provide your info". Make no mistake: it's been one week since I provided the info they requested, and Rula still hasn't reached out. And it has been almost a month since my medication was sabotaged by them at this point.
Response from RulaOct 8, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Cynthia R.
I found the provider I chose to be very professional and kind. I used the Rula site for days reviewing the different clinicians to try and find a good fit for myself. The site is easy to navigate and I am very pleased with the therapist I chose.
Manuela J.
Michelle has a heart of gold. She is very sympathetic about what is going on with my husband's mental issues. She is experienced and has provided many different ways to manage and de-escalate his anxiety episodes. I really enjoy learning ways to help him. Thank you for allowing me to learn more with every session.
H L.
I was able to get an appointment quickly with the person of my choosing. Everything went smoothly and was a positive experience.
es H.
They have excellent providers that can meet each personal need for mental health therapy