RulaReviews of rula.com

I am just beginning my experience with Rula but so far I have been pleased. My therapist and my medication Psychiatrist were thourough in their questions to be able to help me. I think I'm on a good course with Rula for improved mental health. They are rated by Forbes magazine as being one of the top online mental health providers.

Signing up, finding a therapist, a date and time was so easy! Rula was great with communication before appointments, reminders and even scheduled follow ups ahead of time so all you had to do was accept. My therapist was very kind, friendly and our communication was very helpful to my decision making and healing process. The experience with Rula and with the therapist were wonderful. I would definitely recommend Rula.

Stella is very friendly (yet professional) and intelligent. She helped me to better understand my problems and provided information to improve the situation in both the short and long term.

I have been a patient with Rula for nearly two years and have been prescribed Zoloft through their providers for approximately a year. I recently ran out of my medication abruptly. I was previously assured by my provider that if this ever happened, I could simply reach out and request a refill. Despite following those exact instructions and contacting my provider numerous times, **I have now been without my medication for TWO WEEKS.** I am experiencing alarming physical and psychological withdrawal symptoms from abruptly discontinuing a significant dose of a medication I have been taking consistently. I have reached out to both my provider and Rula's support team repeatedly, only to be told to continue waiting or go to the hospital if I need immediate medical attention. **This is genuinely some of the most unprofessional and concerning healthcare I have ever received.** I trusted this company with my mental health, followed my provider's instructions, and have now been left to deal with the consequences of an abrupt medication interruption without adequate support. I do not currently have health insurance, and being told to seek emergency medical care rather than having my prescription concerns promptly addressed is beyond frustrating. At this point, it feels as though Rula is more concerned with collecting payments than ensuring its patients receive consistent, responsible care. I am incredibly disappointed, frustrated, and genuinely frightened by this experience. No patient should have to fight this hard for continuity of care with medication they have been prescribed for an extended period. **I would strongly caution anyone considering Rula to take my experience into account.**

Excellent superb

It was an accident experience with great service and lots of help

Booked therapy appointment for my daughter, she was not able to attend. Was charged $99 no show fee. When a client is booking an appointment. You need to clearly state the penalties for the appointment’s when they’re booking that way there won’t be any misunderstanding or surprises. I had to research the reason I was charged the fee. Unethical and not good business practices.

Was able to connect with a health professional quickly. Information provided was accurate. Scheduling was easy. Insurance process was smooth as well.