Rufatlights Reviews | Read Customer Reviews of rufatlights.com

Rufatlights Reviews | Read Customer Reviews of rufatlights.com

Rufatlights reviews

68 approved reviews, newest moderated first

Ed
Jan 12, 2025
Wooden Standing Floor Lamp…
I bought the Wooden Standing Floor Lamp LED Art Decor! Great lamp! Shipment went good but not the right plug suitable for my country. I wrote an e-mail and Rufat sent to me the right plug! Customer service perfect! Thanks a lot !
Response from RufatlightsAug 7, 2025
Dear Ed, Thank you so much for your lovely review! We’re happy to hear you’re enjoying the Wooden Standing Floor Lamp; it’s one of our favorites, too! And we’re glad we could quickly send you the correct plug to make everything just right. Your satisfaction means the world to us. Thanks again for your support! – Rufat Lights Team
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Tess
Jan 12, 2025
Recommended Lights Company
I was hesitant to order from them at first but I am glad I did as all pendant lights arrived, customer service replied to all enquiries promptly and also quickly assisted with ordering a replacement for a pendant light's glass panel that was damaged during transit.
Response from RufatlightsAug 7, 2025
Thank you so much for giving us a chance, we’re really glad you did too! It’s great to hear that your lights arrived safely and that our team could promptly assist with the glass panel replacement. We always do our best to make sure everything is handled smoothly, even if there are bumps along the way. We truly appreciate your trust and recommendation! – Rufat Lights Team
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GW
Dec 20, 2024
Excellent service
Excellent service
Response from RufatlightsAug 7, 2025
Thank you so much! We truly appreciate your kind words and are so glad you had an excellent experience with us. Looking forward to serving you again in the future! – Rufat Lights Team
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Ad D.
Dec 5, 2024
Top brand
people really pro and efficiant when you have a problem. Top quality products. I recommend that brand.
Response from RufatlightsAug 7, 2025
Dear Ad, Thank you so much for the amazing feedback! We’re proud to hear you consider us a top brand, and even prouder that our team could support you quickly and professionally. Your recommendation means the world to us. Enjoy your lights, and we’re here anytime you need us! – Rufat Lights Team
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Trevor Y.
Nov 27, 2024
Happy with the product and the company.
Lovely products and the customer service has been great. I had one product arrive with a defect (out of numerous orders) and it has been addressed efficiently and kindly.
Response from RufatlightsAug 7, 2025
Dear Trevor, Thank you so much for your kind words and continued support! We’re so happy to hear you love the products and that our team could quickly resolve the issue you encountered. We always aim to provide not only beautiful lighting but also thoughtful, reliable service. Looking forward to lighting up more of your spaces in the future! – Rufat Lights Team
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raffaella
Nov 25, 2024
Beautiful items and very nice and…
Beautiful items and very nice and helpful in solving problems, thanks to everyone
Response from RufatlightsAug 7, 2025
Thank you so much for your lovely review! We’re thrilled you’re happy with the items and that our team could assist you along the way. Your kind words mean a lot to all of us! Thanks again for choosing Rufat Lights. We’re always here if you need anything. – Rufat Lights Team
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Koz
Nov 24, 2024
Excellent service and good product
Good company, excellent communication, quickly responded to queries. Pendants arrived well packaged and promptly. Order of 3 lava glass pendants matched to photos. Would be happy to purchase from them again.
Response from RufatlightsAug 7, 2025
Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear the lava glass pendants met your expectations and arrived safely. It’s also great to know our team could support you with clear and timely communication, which is always our goal. We’d love to have you back anytime. Thanks again for choosing Rufat Lights! – Rufat Lights Team
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Kathrin S.
Nov 19, 2024
Kundenservice erstklassig
Ich habe eine sehr teure Leuchte >1000€ bestellt. Die Qualität entsprach in keinster Weise dem in Vorkasse geleisteten Betrag. ABER: innerhalb von zwei Tagen habe ich den kompletten Betrag zurück erhalten. Ich wurde per Mail sofort und sehr korrekt kontaktiert. Es hat mich überrascht, aber der Kundenservice war super.
Response from RufatlightsMar 7, 2025
Dear Kathrin, Thank you for your honest feedback! While we regret that the product didn’t meet your expectations, we’re glad our customer service could provide you with a quick and smooth resolution. Your satisfaction is our priority, and we always strive to ensure a hassle-free experience for our customers. We truly appreciate your trust and hope to have the opportunity to serve you again in the future! Best regards, Rufat Lights Team
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