Lisa M.
Don't Buy: don't meet Canadian or US standard sizing
Wish I had read the reviews before buying. As mentioned in another review, do not buy if you are in Canada or US as their lights do not fit our standardized junction boxes and my electrician refused to install them. There is a very easy solution but this team had gone back and forward many times although i have provided the specific measurements needed by our electrical code.I have been trying to work with their team for weeks at this point i think they are dicking me around hoping I will give up. These lights are too expensive to not receive the proper parts or the right support. Don't buy their products.
Response from RufatlightsAug 7, 2025
Hi Lisa, We’re genuinely sorry to see this review, especially after the extensive support we provided throughout your case. Just to clarify for others reading: we went above and beyond to assist you with your specific needs for Canadian electrical standards, including customizing the canopy solution at no extra charge based on the exact measurements you sent us. You had confirmed that the solution worked and even mentioned you would revise your review, which unfortunately never happened. Our fixtures are installed by licensed electricians across North America every week. While local standards can vary slightly, our team is always available to help ensure compatibility, just like we did in your case. We stand by the quality of our lights and the support we provide. We hope others will take the time to read through the many verified experiences from customers who received excellent service and beautiful results. – Rufat Lights Team