Rowing BlazersReviews of rowingblazers.com

I cancelled before dispatch but it got sent anyway, now they’re refusing to refund. Apparently they won’t honour UK consumer rights, presumably they believe it won’t catch up with them. I’ve been a customer for years and it hasn’t always been like this, but now I will never buy again.

I bought a very expensive sweater from them. The order process was smooth and the shipping was quick. However when the sweater arrived it was way too big when I reached out to them about a return. They sent me a link which tells me that they cannot accept returns to the region I live in at the moment when I wrote back to the customer service assistant who sent me the link to ask what to do I never received a reply despite several reminders. I feel like I’ve been scammed and I would warn anybody against doing business with this company because you might end up several hundred euros out of pocket.

I ordered a sweater over 1.5 months ago and it has yet to be shipped. I’ve emailed and DM’d the company multiple times and have been persistent with asking for updates and they have not once replied. So frustrating considering the cost of the item!

SHADY!!!! My order from 10/13 never shipped. Request to customer service go unanswered. Tried reaching out on social media with no response. Was forced To dispute the charge on my credit card after multiple attempts without a response.

I ordered october 9th but never heard anything from them. Order has just been confirmed, money taken, but nothing else. I dont mind waiting for my package,but I am only asking for them to be transparent and tell me what is happening???? It was a lot of money too. I contacted customer service twice, no answer. Im not asking for much, just please give me update. It was my birthday present too so Im quite sad

I have always received quality merchandise when ordering from rowing blazers-they truly use the best fabrics! However, I recently received a pair of trousers that had been incorrectly stitched at the waist. When I contacted the company they were immediately apologetic and tried to find a replacement immediately. Unfortunately, they didn’t find a replacement and rather than say oh well it was a sale item and can’t be returned… they offered me a refund. This is the type of customer service that makes for a long term relationship with a customer and I find lacking in big companies. I will continue to be a fan of theirs and look forward to new seasons ahead.

Placed an order in August 2024, the item never shipped and they ignore customer service emails. I tried emailing them at the beginning of September and in mid-September, but no one responds. They did charge me. I feel like a sucker because I still want the item, they make cool stuff.

What an incredible customer experience with RB. My item was delayed, which happens, but the team reached out notified me and even credited my account to thank me for my patience. Great product and team, I highly recommend!