Rowing BlazersReviews of rowingblazers.com

I ordered a watch on April 27th and was told in the confirmation email that it would ship between June 23rd and July 11th. I sent an email on July 8th asking if my watch was still expected to ship on July 11th. They confirmed that it was still on track to ship by that date. Despite that confirmation, I still don't have my watch (it's July 22nd)! I've sent multiple emails, sent messages via Instagram, and tried calling their customer service number (which is no longer in service). I can see that they've read my Instagram messages, but they haven't responded. They also haven't responded to my emails. My frustration has now turned to concern. Rowing Blazers' customer service used to be amazing - really incredible! The significant decline is obvious to me and (based on the other reviews I've read) other long-term customers. At this stage, I'm inclined to report the charge to my credit card company to see if they can help.

I ordered a sweater on June 1 and two weeks later it still had not shipped. I contacted support FOUR times before they finally replied, telling me due to "customs delays" they did not have the sweaters but expected to receive and ship them mid-June. Towards the end of June I asked for another update and was told they expect to receive them around July 7. At same time, they launch their July 4 sale and the same sweater is now 35% off. I asked for a partial refund of the difference, given the fact the sweater has not shipped and the company does not even have it in stock. Rowing Blazers claims the order is "finalized" (I don't see how - they haven't shipped the order yet) and refuses to issue a partial refund, even after continued correspondence back and forth. I would understand if I had received the sweater in a timely manner, but when the company has not even shipped the sweater after a full month this is clearly a "bait and switch" and completely unethical behaviour. If they don't step up soon, this will be the first and last product I purchase from them. UPDATE July 31: my order still has not shipped and customer service has provided no update for one month now.

Rowing Blazers sent me a UPS label to return a rugby shirt for s return refund. UPS lost the package. Rowing Blazers refused to help me file a claim with UPS since they have the account with them and have the right to do so as the receiver. I feel ripped off by this company. It takes days for their costumer service to reply at all. Make sure you never do business with them. I am about to lose 158.00 due to my missing UPS package. An unethical business company that who care less if one of their return packages is missing. Never ever do business with them again. The worst experience.

Quality has gone way down. When I first ordered from RB 4 years ago, I got a heavy weight rugby shirt, made in Portugal, cam with a few sticker and a handwritten not in RB branded packaging. A great product and great experience ordering online. Since then the founder has sold out to venture capital company. The sweatshirts I bought recently was made in china, no sticker, no hand written note, plain white packaging. The variety of products offered has gone way down too. Special drops used to be once once a quater, now not even once a year

Extremely unimpressed especially for the price. It has been over one month since I ordered it and apparently only yesterday it shipped. It was meant to be a holiday gift. Thanks a lot

Not even worth Giving one star ! never received my item ,never received a return of my money ,never received the return email. I don’t understand how this company is able to do this freely. Don’t be afraid to save your money because they will take it and you will get-nothing.

I really had high hopes for this company! Lovely British clothing. Bought something very sentimental for my partner for Christmas a month ahead of time and still no update on shipping just "label created" and no response after multiple emails and DMs to this company. How tragic to think this is just a scam! Was really hoping to have the Paddington sweater in time for our trip to London

Total dissappointment. I have been ordering from them and got about 25 products. I purchased a t-shirt on sale retailed for 89€ and its a very low quality relabelled product, definitely they lost a very good costumer.