Chris
I have been a Rowing Blazers customer…
I have been a Rowing Blazers customer for several years and have placed numerous orders (~10 rugby jerseys) Whilst being relatively expensive I found the original products, most notably the rugby jerseys and polos, to be of high quality. Unfortunately I suspect that quality has deteriorated, perhaps since they sold a stake to a PE company. Of greater concern is the simply awful customer experience. I placed an order during the Black Friday sale and they shipped entirely incorrect products, not even close to what I ordered. I contacted them to arrange a return, they asked me to video myself opening the package to prove their error. I sent a photo of the package contents along with my original order receipt. There has been no response despite me chasing via email, Instagram DM and Instagram comment on a post. No response at all. I now have in my possession a woman's cardigan and socks, despite having ordered a men's rugby jersey and sweater. Avoid this company.


