Rowing BlazersReviews of rowingblazers.com

I placed an order on a Saturday 7/17 to take advantage of a special weekend sale. My payment went through by my bank. I never received any confirmation about my order. I sent at least 4 e mails immediately asking for my confirmation which they answered had no record of my order despite my bank confirming the payment and providing them with a reference number for my payment. I missed buying the item on sale. I am a long time and customer but have now lost all confidence in ordering from them again.

The sizing is off - I ordered a M jumper and it’s huge on me. Secondly - the threading in the jumper I bought came apart on the back through no fault of my own, only on the second wear of the jumper (I hadn’t even washed it yet). I contacted customer services and they informed me there was nothing they could do as I’d already worn it. At these prices, it’s appalling that there should be a defect and they have no appropriate way to fix this for the customer. Over priced and poor quality, bad customer service, wrong sizing

Quality has gone way down. When I first ordered from RB 4 years ago, I got a heavy weight rugby shirt, made in Portugal, cam with a few sticker and a handwritten not in RB branded packaging. A great product and great experience ordering online. Since then the founder has sold out to venture capital company. The sweatshirts I bought recently was made in china, no sticker, no hand written note, plain white packaging. The variety of products offered has gone way down too. Special drops used to be once once a quater, now not even once a year

Placed an order in August 2024, the item never shipped and they ignore customer service emails. I tried emailing them at the beginning of September and in mid-September, but no one responds. They did charge me. I feel like a sucker because I still want the item, they make cool stuff.

Item was not as pictured. Totally different sweater from what they pictured. Very late shipping. They provided refund, but hard to justify ordering again. Also, Facebook comments are off, so I’m sure they are getting a lot of complaints.

I absolutely love their clothes! However, their customer service and ethics seem a little shaky. I have tried repeatedly to contact customer service and I get no return calls or emails. I have been waiting nearly a month for an order and still no contact. I have threatened to go to my bank and tell them my purchase is a fraudulant transaction. Given the nature of the products they sell, I would think that they would understand that their customers demand a very high level of customer service.