Rowing BlazersReviews of rowingblazers.com

Feb 28th I wrote “I love RB stuff, and bought and swiftly received a nice Grateful Dead Yankees polo from them. But…ordered a Warm & Wonderful Black Sheep Sweater on December(!) 12th 2023, got an order confirmation (RB-190514) and heard nothing ever since. Nothing. Sent three emails requesting information. No response. I’m just really sad and now positive I’ve thrown away € 375. It is now February 28th. I believe they say they have a small but dedicated team. But no response at all is really just awful business.” Friday March 1st I got an extensive and sincere sounding apology from Brooke - whose name has appeared before in these reviews. Along with a more than adequate refund. So that’s quite good. RB has been acquired, I understand, by an investment company, which might mean a more sturdy customer experience. I hope so, because I like their stuff.

Rowing Blazers needs to update their online sales processes - they charge your credit card, do not ship any items, and never respond to emails - DO NOT BUY ON LINE FROM THIS COMPANY! After many weeks Brooke contacted me and offered to ship any rugby at the $49 sales price, I selected the South African rugby team Springboks rugby shirt. Then RB owner Jack contacted me and offered to refund the $49. Nice gesture, but it shouldn’t have to take a month of me sending daily emails to resolve the issue - the rugby shirt is nice, but seems overpriced at full price.

Like others, I placed an order- one piece in the order shipped and arrived within the week… it was not the size I ordered,… I emailed asking to return it for the correct size and inquired about the rest of the order… now over a week later, no reply from RB.

I originally wrote about a negative experience with their shipping and lack of response. I eventually got in contact with them after about 10 emails and received replacements for the items they oversold. I still think their communication could be better, but they did eventually go above and beyond to rectify the situation, so I won’t hold it against them, as mistakes do happen.

Like several reviewers here, I placed an order on January 13th, my card was charged, and have yet to receive my order. I've emailed twice and tried calling customer service with no luck. I never received a notification that my order shipped. In the third party tracking app, it said that it was still in Brooklyn, but now when I look it cannot locate the package at all. Really disappointed with this purchase because the shipping and customer service has proven to be extremely poor. Get yourselves together, RB!

this is by far the worst experience I’ve ever had was ordering online retail I place my order on the January 6 he took over two weeks for the order to get here and two out of the three items were wrong. You can’t call customer service they don’t answer the phone and if you emailed them and takes 3 to 6 days for anyone to get back to you if you’re lucky. I’m still waiting to return these two items that I didn’t order and I’m on day four of no one answered my response email or the phone.

Excellent quality! Top notch customer service!

In short, this review comes on the heels of exemplary customer service of sales rep Brooke in response to several issues with various orders: an unworkable code, delayed shipment, another unworkable code, exchange of item on sale for less than paid, etc. Instead of receiving service gradually and piecemeal, or worse, an argument, Brooke handled the whole mess in one fell swoop. I found her service so commendable in fact that it inspired me to write an email relating a positive experience I had in reply to her, which I think merits sharing, once again, here. Dear Brooke, Thanks for this. I want to share an experience I had with Rowing Blazers on top of the recent experiential goodwill of the company with you lately having made noteworthy contributions in customer service. This Christmas I bought the Diana navy blazer for my wife BonnieRzM. She's a fashion photographer and influencer with her MFA from NYFA and zillions of fans and followers online, so no pressure there. Based on the superfine quality in wool construction of the suiting alone, I'd recommend Rowing Blazers. The cut and style of the garment appear well-made, with a kind of bespoke detailing you just don’t find in off-the-rack suits. It has surgeon cuffs, for example: all the brass buttons on the sleeves work with functional buttonhole stitch. Also, under the lapel is stitched with words: Aut inveniam viam aut faciam: from the Latin meaning, “I’ll either find a way or make one.” This line of quote—from Oedipus to Hercules, adopted as a motto by Francis Bacon, Robert Peary, Alexander Pope, U Penn, and emblematic of U.S. Army Corps, Air Force Squadrons, and the Navy's Center of Explosive Ordinance Disposal—is attributed to Hannibal in response to his generals telling him it was impossible to cross the Alps by elephant. Indeed he did find or make his way not impossibly over the mountains and into the annals of history. You might think it’s sort of amusing that Rowing Blazers adopted a motto about finding/making a path forward when the sport actually involves going backwards in a straight line. It’s a stream of thought you don’t have to paddle your own canoe on overlong to associate with the blazers of a sea change. When I shared these points with Bonnie, she said this deserves to be at the top of their Google site reviews for all the world to see. Maybe. But the best product review ever, IMO, was for a gallon of milk by Edgar. If I were supernaturally inclined, I’d swear by the Dead Poets Society to take it as proof of ghosts unliving among us. Not so much modern-day Thoreaus building shacks in the woods and living off-grid as Poe himself microblogging posts in the Amazon marketplace and waxing poetic online. Have a look-see at his ravenous review and judge for yourself. Best regards and warmest wishes for 2024, Michael Krzywicki, Esq. P.S. Since Trustpilot doesn't allow me to include links, if you want a link to Bonnie's TikTok and Instagram or Edgar's Amazon review, you'll have to ask Brooke.