Michael M.
I absolutely love their clothes, but....
I absolutely love their clothes! However, their customer service and ethics seem a little shaky. I have tried repeatedly to contact customer service and I get no return calls or emails. I have been waiting nearly a month for an order and still no contact. I have threatened to go to my bank and tell them my purchase is a fraudulant transaction. Given the nature of the products they sell, I would think that they would understand that their customers demand a very high level of customer service.
Response from Rowing BlazersJan 6, 2023
Hello Michael, Thank you for your valuable feedback, and please accept our sincerest apologies for the unacceptable issues you’ve experienced. Our small and dedicated team is working hard to ensure they don’t happen again! We’ve contacted you via email to address your concerns, and hope that we’ve been able to make things right. The experience of our customers is our #1 priority, so please don’t hesitate to reach back out if there’s anything else we can help you with!


