Visit the official Rockport Online Store to view our collection of comfortable dress shoes, boots, flats, high heels, walking shoes, and more. Rockport
Rockport (rockport.com) has 182 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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richard
The worst customer service if they even have customer service. I tired to contact them about a missing pair of shoes that I ordered. Instead I was given an AI slop resonse and no further investigation. Had to email them three times and they still never responded except for their bad attempt of a resonse. Had to do a charge back on my credit card.
Elis
Fusk med svagare material. Rockport hade exempelvis yttersulorna av det billiga porösa materialet "EVA" som snart vittrar sönder eller formas sneda av den kroppshållning man har. Saknar ren naturgummi, vilket ju vore dyrt för producenterna att använda,
mohamed B.
bonjour, j'ai commandé une paire de chaussure sur le site chaussuresrockport-fr le 10 juillet 2025, ma cb à été débitée et je n'ai rien reçu, donc attention arnaque
Florence F.
The shoes from this company are good, but never order them from the website! I ordered shoes, they turned out to be too big for me. I returned them the same day. I paid 160 dollars, they should return me 110 dollars! I will never order anything from this website again and I do not advise you to!
Steven M.
Put on a brand new pair of full leather upper Rockport shoes and the sole on one shoe fell off half way through the first day. They cost me $150. For that much money you expect genuine quality, not this.
Shakila R.
Rockport shoes and sandals have been a staple in our household 👟 🩴 👞 In the ever evolving shoe brand wars, Rockport has been the go to shoes for both Drs. Razack’s .our son too now sport RockPorts to work and loves it . 5 ⭐️ in my opinion Thank you RockPort Shoe Company and great customer support Team .
William M.
Should be ZERO stars. Received far too many promo emails. Attempted to use one for “20% off and free shipping” — didn’t work, their website ignored their own promo. Tried to “go to order” to check on adding promo, received an immediate “your order has been placed”! Not my intent. A “cancel order” button was on my screen. Selected it. Did absolutely nothing This was on a Sunday. Rockport’s customer service number is not available on Sunday. Called on the next day, Monday. Finally received a lying reply “we begin working on all orders within an hour of receipt (please, byotch!) Shipping on this “urgent” (ha!) order then delayed by a week by Rockport. Untrustworthy company. Avoid like the plague
Jon-paul M.
So my heritage boots arrived and the box was all ripped and the boots had scuffs and chips out of them, including a chunk of sole missing. Not only that but the overall finish wasn’t great and the stitching holes varied massively on each boot from tiny to overly big where you can see inside the boot. Contacted customer service and waited weeks for a reply. After months of waiting for the odd reply and being told they would reimburse me 30% of the boots £300 cost as the quality isn’t great. I’ve received not a bean and they now won’t reply. Real let down for such a boot .would not recommend.
