RockportReviews of rockport.com

Terrible I bought a pair of shoes and did not wear them for some time... The sub-brand is called 'Walkability'. First time I wore them both of my heels were cut to shreds after a circa 1 km walk. I sent photographic evidence to Rockport and have the shoes including bloodstains... On inspection of the shoes the inside next to my heels felt a little hard like sandpaper. I have sent numerous emails and updates... I have received automated responses and promises someone will get in touch. Nobody has and it seems nobody will. This is the worst customer service I have ever received from a named brand. Disgusted doesn't explain this enough. My heels are scarred for a long time to come and I am still very annoyed... It has been over 4 months and 10 emails since the event. This is a case of a large corporation that does not care... Ignore people and they just go away... 'Walkability'!? More like 'Disability'! Rockport... AVOID, AVOID, AVOID!

With Rockport, you'l be rocking a classical yet stylish look in no time.

Rockport shoes will last you an eternity, their material is among the best, and you're better off with having good quality footwear than spending less on lower quality footwear that you'l replace due to deterioration.

Bought so many of my shoes from Rockport and they are just the best. Comfortable and stylish, at an acessible price.

Poor Customer Service Just a few minutes after I purchased an item from their website, I emailed customer service to replace the size. They replied a day after saying they can not retract the order. I explicitly mentioned that the item was sent to a PO Box so there was no way to send it back. I will never buy from this site again. To top it up, they asked me for a review but did not publish it since it did not meet their guidelines. What's the point?! Do not trust this site.

I bought 3 pairs of dress shoes from Rockport to try out different colors and sizes, and settled on the pair I like the most. Returning the other 2 was easy and the pair I settled on is very comfortable. Will be coming back for my next purchase.