RockportReviews of rockport.com

Very disappointed after one month my husband's boots feel apart !!! Never again so upset

I bought a pair of boat shoes. The sole separated from the shoe within an hour of putting them on. Customer service is unresponsive.

I have been ordering from Rockport shoes for years, In May 2025 I ordered a pair for my wife for work and they already look like garbage, torn on the side and worn out heels In no way should they be looking like that. I called Rockport and they said they can’t do anything basically. Those shoes cost $125.00 I feel they should reimburse me or give me a hefty discount on another pair, those shoes already look like they are old. I’m very disappointed with rockport after I have been ordering shoes from them years ago. SAD, SAD and SAD!!!!!!!!!!!!

Nothing more than a bunch of crooked fraudsters. Been chasing a product return in the UK worth £295 for over a month with no success. All the while they have the goods I returned in their possession. Emails plainly ignored by them. DO NOT spend your money with these con artists!!!

I placed an order on 5/6/25 after waiting for a month and half they cancelled my orders because supposedly I me the order out of the US which is not true. Puerto Rico is a US territory and obviously part of US and besides that on the website drop down list PR is on that list. This is just bad customer service. Love the shoes but again the customer service sucks.

I was on a business trip when my Rockport shoes fell apart. Very embarrassing. Pieces of rubber fell off from the side of one shoe - poor quality, made in China. Wherever I walked, I left parts of black rubber behind. Lost the trust in this brand.

Buena apariencia de la pagina, pero es una estafa. Te aparece numero de pedido y todo correcto, pero ni contestan al contacto que tienen ni te llega nada. Estafa,

Wow, what a terrible company. I purchased a pair of shoes and was told 1-2 day for handling before shipping. 6 days later I contact them about the order as it still hadn't shipped and asked to cancel it. They responded a day later that they couldn't cancel it (even though it had yet to ship), then proceeded to argue with me about how long the handling time is (even though I have the email that states 1-2 business days). 13 days later the shoes arrive and they look like they are made of paper. I have returned them but I am not being refunded the $9.95 I paid for shipping. In short, I would strongly caution against doing business with this company.