RockIT Repairs started in December of 2012 in a small room at the George Washington Executive Center in downtown Fredericksburg. Quickly the demand for our repair services grew and we relocated to the 2,000 square foot facility at 1319 Lafayette Boulevard in March of 2013. We now service over 1000+ customers a month through our current location.
RockIT Repairs (rockitrepairs.com) has 159 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing159 approved reviews, newest moderated first
Jim & C.
Its been so long since I've been there but I do remember that everyone was polite and seemed competent. And I think that they should change the name to Rock IT Repairs because the first time it was suggested that I go there, I thought they were saying Rocket Repairs.
Daveandpatty
Found the part I was looking for and it was OEM style which made me decide to buy from them. Thank you RockIT Repairs for the great service and selection. Home Electronic Repairs
Michael
RockIt Repairs removed malware from my laptop within 48 hours and restored it to normal. They also provided complimentary anti-malware and anti-virus software to prevent a recurrence.
Deneaqua
I had two phones repaired..no hassles..the price was fair and the work as fine as they promised
Donna
I had a new charging port put into my kindle and it has worked great ever since I would give rockIT repairs a five star review. Every step was easy love the work
jayson
They repaired the glass but the turn around time was horrible. Plenty of excuses ( out of stock parts etc) but at the end of the day it was nearly 2 weeks
Response from RockIT RepairsNov 16, 2015
Jayson, I am sorry that you had this issue. I Was looking back at your ticket and it looks like we had the ticket created on April 4, 2014 and mailed out on April 10, 2015. It was awhile ago so it is hard for me to go back and look why the package may have taken so long to arrive but again I am sorry about any delay that happened as we strive hard for this not to be the case. I would like to offer you a repair at a 50% discount to ensure you that we are 100% committed to keeping you happy and will do whatever I can to ensure this does not happen again in the future. My name is Jonathan Hawkins and I am the owner here and please call me to discuss this issue or any future repairs and I will personally make sure that it is expedited and fixed at a 50% discount. I truly appreciate your response in this matter. Thanks, Jonathan Hawkins
Michael
A complete lack of communication between emloyees, lead to horrendous service.
Melissa
Fixed tablets and tvs
