Jennifer S.
Online Ease
The process was seamless… quick response time, quick delivery and great follow thru to make sure I am staying on task.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listing7,254 approved reviews, newest moderated first
Jennifer S.
The process was seamless… quick response time, quick delivery and great follow thru to make sure I am staying on task.
Don K.
This company has absolutely terrible customer service. It takes weeks for them to resolve any issues and messages often take days or a week to get answers, if they even respond at all. They will also give you false information in order to get you to commit to their service (so they can charge you for the first month), just to tell you later that the information provided was incorrect.
Response from RoJul 3, 2025
Hi there! We sincerely apologize for any delays in our response times. Patient integrity is very important to us, and we're committed to treating every concern with honesty and transparency. Reaching out for more information to see how we can make this right!
Martin
Only online vendor willing to push the insurance provider to cover this medication.
Rhonda
This is my first experience with ro.co. I was frustrated with my drs personal reason for not prescribing Zepbound for me. My daughter is on Zepbound through ro.co. I went online and started the process. I was immediately impressed with health questionnaire. Once I was approved, I was kept informed of the process. Now, my insurance(Medicare Advatage) doesn’t cover the cost, but after lots of research, what I pay is considerably less expensive than the local “drug” stores, and it’s delivered to my home. I’m only on the first dosage, 2.5, and so far I have had no side effects. I couldn’t be happier with ro.co.
Charles P.
Impressed by the efficiency and competitive pricing.
Ellie Leah M.
The online ad I saw was $45/per month for Wegovy. Went through the whole schpiel but ended up not accepting the $145/month member fees. BEWARE OF FALSE ADVERTISING!!! Now they have my photo & ID. I'll be using if anything fraudulent comes up. Responding to Ro - And the $145/month membership is on top of the co-insurance charged by health insurance correct? So what exactly am I saving on?
Response from RoJul 3, 2025
Hey! We do apologize for any confusion around costs. The Ro Body membership begins with a $45 online consultation which includes your personalized treatment plan, where a Ro-affiliated provider reviews your medical history to help find a GLP-1 medication that’s right for you. The $45 introductory cost also includes assistance determining your insurance coverage and estimated copay. If you are prescribed, your provider will send your prescription to a pharmacy near you, and you’ll be charged $145/month for the membership. Please note that GLP-1 medication is not included in the consultation or membership fees. You can get more details on estimated medication costs within the Ro Body membership Guide on our website here: https://ro.co/body-membership/guide/estimating-medication-costs/ - Sending you a request for more information to see if there is anything we can do to help!
Georgette A.
Process was very easy. Medication has arrived and excited to get started.
Michelle R.
Easy, seamless, and very quick process!