Scott S.
Simple
Simple, easy

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Scott S.
Simple, easy
Kay K.
I would have appreciated speaking with a tech prior to paying for my order.
Laurie Baker Baja B.
Catcha prompt annoying
Dawn K.
So far so good.
Kimberlee K.
Everything so far has been very positive. Everyone I’ve been in contact with has been very nice and helpful. I received my product within two or three days. My only issue is is that the Zepbound that I am using comes in one pen with the various number of needles, which screw on the pen very easily, but it’s just very hard to dispense the product and what form. I found so far is it is not curbing my appetite as much as I’d like, but I need to share that with my counselor. I’ve not yet shared that with my counselor other than that, everything has been very nice and very good, and I’m very pleased. Thank you, Ro!!🙂😊🎈
Response from RoOct 23, 2026
Hi Kimberlee - Thanks for sharing!! I'm so glad your experience has been so positive! If you're ever interested, you can hit the "Support" tab either in your Ro app or the website and we can connect you with a RN Coach. Our coaches can help you with some injection tips (pen tips) and other support along your journey! Happy to have you with us.
Robert
Overall my experience has been positive. Truly my greatest concern is the pricing and when the total pricing was presented. For me, even at the current price point it’s definitely stretching the limits of affordable for me on a fixed income.
Traci H.
It's been pretty good. I have some difficulties with my phone but no problem with the texts. I haven't received the product yet but will be happy to contribute more when I do.
JANE
Hardest part was getting connected for the video call.