RoReviews of ro.co

Response from RoOct 23, 2026

Hi Jessica, I'm going to ask you for additional information so I can look into your charges. After logging in you can hit "support" then click the treatment you'd like to discuss further and "start a new conversation". That will get you in direct contact with real live people - your Ro practitioner, nurses and Care Team are happy to help answer any questions.

Response from RoOct 23, 2026

Hi Doug, I'm so sorry for any confusion caused by the pricing. Medication costs are not included in the Ro Body Membership fee. This link provides some additional information about what you can expect as far as charges for the medication and the membership fee: https://ro.co/weight-loss/pricing/ I've requested additional information from you so I can help clarify costs.

Response from RoOct 23, 2026

Hi Carina, I've requested additional information so we can look into the charges on your account. While I haven't looked into your specific charges yet, I can confirm there are 2 separate payments: 1. Ro Body Program: includes a personalized treatment plan, up to 24 live video sessions per year with your health coach, ongoing provider support with 1:1 messaging, a step-by-step curriculum, and through our partners, insurance coverage support for the cost of prescription medication (if needed).  2. Medication fee. This varies depending on the medication, the dose and your preferred payment method.

Response from RoOct 23, 2026

Hi Meg, thanks for letting us know! I looked at your account and I see we've already reached out to you with more details. If you have additional questions, please don't hesitate to reach out.

Response from RoOct 23, 2026

Hi Jennifer - sorry this was your experience! I'm going to request more information to see if there is something I can help you with in your Ro Account. Here's a direct link to our pricing page on Ro.co: https://ro.co/weight-loss/pricing/ - Hopefully this is helpful for future!