Thomas L.
This has been very simple. very thorough and easy
This has been very thorough and easy. I can't wait to finish the program to see how it helps my overall health. It has made my weight loss journey very simple.

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Thomas L.
This has been very thorough and easy. I can't wait to finish the program to see how it helps my overall health. It has made my weight loss journey very simple.
Sam H.
Was straightforward and easy to use
Rich
It works! Just try it now! I was skeptical for years…no longer!
natalie D.
I heard about RO, and after much research I felt at ease and confident I had made the right choice for my weight loss needs. The ease of the whole process was a pleasant surprise and I felt very confident with the providers and support RO offers. I would recommend RO to anyone who’s goal is to live their best life.
Customer
The low dose method definitely works for me, helps when needed but isn't as 'insistent' as other ED medication.
Liany C.
Lack of communication or empathy. They billed me for my refill but never shipped it and now I will miss my dosage because they did not do their part even though I did everything on my end to complete the steps to receive my meds on time. I hope more people see this and they loose business for this because they are careless and unprofessional.
Response from RoJan 9, 2026
Hi there. We’re really sorry to hear about this experience and understand how stressful it is to miss a dose. This isn’t the level of care we aim to provide, and we take concerns about communication, shipping, and empathy seriously as we work to address issues like this. We're sending you a message for more information!
Rosalyn M.
So far so good. I have t received my treatment yet I got an update say it would be in my mail in the next couple of days due to the holidays. The only request of change I would like is to have the injection pen instead of the vital.
John L.
Is it possible to rate it 0 stars? After 3 months, I found little change in weight/appetite. They charged $145 every month for monthly check-ins and "messaging", but it's impossible to find a link where you can actually send a message. However, you're never more than one button click away from being able to spend more money by buying additional products or services.
Response from RoJan 9, 2026
Hi there. We’re sorry to hear the experience didn’t meet your expectations and understand how frustrating that must have been. Results can vary from person to person, however we have licensed nurse coaches included in your membership to assist with guidance on nutrition and exercise. The monthly fee also covers ongoing access to licensed providers and care support through your account needed throughout your treatment. You can send in a message directly here to connect with one: my.ro.co/chat