leanne P.
Great program
Great information Was able to get started on my weight loss journey quickly

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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leanne P.
Great information Was able to get started on my weight loss journey quickly
Tyler E.
The product works great and allows me to go multiple rounds back to back.
Macdonald
Beware None of the financial information on what you’re going to be charged for the membership or the medicine is disclosed before you are forced to pay for the membership
Response from RoJan 9, 2026
Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Dave R.
Failed to ship my drugs on time two months in a row. Then, they knew over the weekend that the shipment had gotten screwed up and still failed to prioritize my order when they re-opened on Monday or Tuesday to get me my medication on time and I ended up getting off schedule for my medication which was super stressful. DO NOT TRUST ro.co with your health.
Response from RoJan 9, 2026
Hi there. We’re really sorry to hear about this experience and understand how stressful it can be to have your medication delayed and your schedule disrupted. We were experiencing shipping delays due to the holidays, however we're reaching out for more information to see how we can help here, if you're open to it!
Sandy R.
I decided to look into RO because I had gained a significant amount of weight during perimenopause. Along with the weight gain came constant hunger and my sleep apnea started acting up again, including loud snoring and feeling exhausted all the time. I wanted to address the root of the problem, not just the symptoms, which is what led me to explore GLP-1 medication. So far, my experience with RO has been positive. The process of getting evaluated and prescribed was very easy and straightforward, and everything was explained clearly. I appreciated that they offer Lilly-manufactured medication, which is FDA-approved, as that made me feel more confident in my decision. I just placed my order today and haven’t received the medication yet, so I can’t speak to results at this point. However, based on how smooth and accessible the process has been so far, I’m satisfied and hopeful moving forward.
Tam W.
Misleading . I signed up paying $45. Then was told I would not be receiving one of the known meds, but a medication NOT FDA approved. On top of that the medication had to have a needle put on and was a different dosage method, plus the dosage had to be measured out. PLUS, it was to cost $199 additional. I immediately cancelled within 30 minutes. They say I still have to pay the membership cost. What a scam.
Response from RoJan 9, 2026
Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/ We're reaching out for more information to see how we can help here, if you're open to it!
Donald P.
You suck. I canceled my subscription months ago but you sent me $72 worth.of product that I didn't order or want. PLEASE DO NOT SEND ME ANY ADDITIONAL PRODUCTS . CANCEL MY SUBSCRIPTION. 0
Response from RoJan 9, 2026
Hi there. We're sorry to hear this happened, we understand how this would be frustrating. It may be that your refills were on auto-refill, which triggers a new order. However, we can definitely shut this off and issue you a refund. We'll send you a request for more information to help resolve this!
Biff F.
Access was very easy and the platform is very self-explanatory. Care feels tailored to individual wants and needs rather than a one-size-fits-all approach. Questions, concerns, data logging, how-to guides, and extensive information about the treatment plan are all easy to find and navigate in one place. I also appreciated that the first month of medication and the subscription were discounted, which helped make starting Wegovy more affordable. RO provides helpful resources and guidance around cost and coverage, which makes the process feel more transparent and supportive. Overall, the experience felt organized, accessible, and patient-focused, which is why I would recommend RO.