DAVID H.
Shady business practices
Shady business practices, you will run out of medication before the month. So basically in a 5 week month you will potentially be out for 2 weeks. They do this to ensure they get the 145$ membership fee every single month instead of actually providing a continuous service to the patient. I assume in the past people have had access to 8 weeks of product and only one month of membership which is cost effective to the customer.
Response from RoJan 9, 2026
Hi there. We’re sorry to hear about your concerns and we want to clarify how the timing works. Medication quantities are dispensed based on the prescribed dose and treatment plan- not to limit access- and refills are timed to align with safe dosing and pharmacy processing. We take feedback like this seriously and appreciate you sharing it, as continuity of care is important to us.