mary G.
five stars
Very helpful and friendly,fast to respond to all emails

Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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mary G.
Very helpful and friendly,fast to respond to all emails
Jena
This is an excellent company to use to give you a good detail of saying that it’s in the medication and very simple very easy and it works
Jacqueline
I didn't need a prescription, I already had one. I was looking for coupons to offset the cost of the medication. Evidently the website doesn't give me that option. The $45 I paid was for "membership" anyhow. A total waste of money. The dose I would have been given was twice as much as advertised. As you progress on the medication the cost you pay increases. Be forewarned it may start at $149 but as you titrate up so does the cost.
Response from RoApr 10, 2026
Hi there. We’re sorry to hear about your experience and understand your frustration. The $45 fee is for the initial medical consultation and provider review, as prescriptions through Ro require evaluation by a licensed provider. Transparent pricing and more information about the overall cost of the Body membership can be found on our website here: ro.co/weight-loss/pricing/
Matthew H.
Easy to use. Fast service. Great tutorials.
Cody W.
My experience with ro has been great started losing my weight fast no side affects at all did my 3rd shot yesterday and I’ve lost almost 9lbs
Doug B.
Would prefer 0 stars. Looked like I could get zepbound at $145 per month which is less than $300 I pay Lilly direct. But when I got approved the only option was $300 per month. Will see if I get the $45 deposit back.
Response from RoApr 10, 2026
Hi there. We’re sorry to hear about your experience and understand the confusion. The $45 fee covers the initial medical consultation with a licensed provider. If you have questions about your pricing or options, we’d be happy to take a closer look. We're reaching out to you directly!
Shannon S.
SCAM paid my membership, they sent me the UPS shipping number for my first delivery and then it was cancelled by them, they sent me another shipping number from UPS and it was returned to sender.... I cancelled my membership and wrote them a letter about how the failed and I was told I would not receive my membership fee and it will take 30 days to receive my refund for the medication I did not receive.
Response from RoApr 10, 2026
Hi there. We’re sorry to hear about your experience, that sounds frustrating. Shipping issues like returned packages can occur for a variety of reasons, such as carrier error or shipping address, but we understand how disappointing it is when this impacts your first delivery. Refund timelines can vary depending on processing, but we’d be happy to take a closer look at your order and provide an update. We're reaching out to you directly.
Hazel D.
So easy to work with,and have heard nothing but good about RO